Job Description

Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years

Work setting

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Installation Maintenance On-site customer service Various locations Repair Service

Tasks

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Inspect and test cable signals and associated equipment Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment Inspect operation of telecommunications equipment Analyze test results and adjust, change or repair switching system, network, associated equipment and software Complete and maintain test and service reports Determine nature, cause and location of trouble Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres Operate computerized testing systems to conduct service tests on customer lines and equipment Connect, disconnect and relocate cable outlets Determine work assignments Repair or replace faulty cables, power suppliers and amplifiers

Computer and technology knowledge

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Telecommunication system

Area of specialization

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Telecommunications equipment

Security and safety

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Bondable

Transportation/travel information

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Valid driver's licence

Work conditions and physical capabilities

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Tight deadlines Attention to detail Manual dexterity

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player Accurate Dependability

Screening questions

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Are you authorized to work in Canada? Do you have experience working in this field?

Support for persons with disabilities

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Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

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Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience

Support for youths

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Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

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Offers mentorship, coaching and/or networking opportunities for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

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Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

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Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

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Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees * Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities