Job Description

Nous recherchons un agent de reception pour rejoindre notre equipe immediatement a

temps partiel ou temps plein

. L'agent sera responsable d'assumer les taches quotidiennes de la reception telles que l'accueil des invites avec le sourire, les enregistrements et les departs, ainsi que les reservations par telephone. Le candidat ideal doit etre capable de travailler de maniere autonome sans personne pour l'assister dans les fonctions de base, et egalement etre capable de communiquer avec d'autres departements. Un horaire flexible et une volonte de travailler lorsque cela est necessaire sont essentiels.

We are looking for a Front Desk Agent to join our team immediately for

part-time or full-time

. The agent will be responsible to take on daily Front Desk duties such as greeting the guests with a smile, check-ins and check-outs, as well as reservations over the phone. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, and also be able to communicate with other departments. A flexible schedule and a willingness to work when necessary are essential.

Responsibilities

Greet guests upon arrival, check them in or out and provide them with any information they need to enjoy their stay Follow Wyndham standards Schedule guest wake-up calls and reservations for the following day Verify daily checklists Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Prepare guest pre-arrivals for the next day, communicating special requests to housekeeping

Skills

High school diploma/GED required 2+ years' experience in the hospitality industry Excellent communication and math skills Ability to learn computer functions and other on-the-job skills Exceptional customer service skills Trustworthy Punctual Knowledge of property management system OPERA
Job Types: Full-time, Part-time

Pay: $17.50-$19.00 per hour

Schedule:

8 hour shift Day shift Evening shift Monday to Friday Night shift Weekends as needed
Experience:

customer service: 1 year (preferred)
Work Location: In person