Job Description

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We are currently seeking a Commercial Credit Process Manager to join our team.

The Commercial Credit Process Manager is responsible for the end-to-end commercial lending process. Responsibilities include: ensuring credit union commercial policies and procedures are accurately and consistently applied through the organization; researching, recommending and implementing commercial lending guidelines, processes, and procedures for the credit union working in unison with the Corporate Credit Office team; regular testing, monitoring and updates to the auto approval commercial lending scorecards, managing the monitoring quality control and minimizing risk to the credit union; and preparing the essential credit monitoring reports. This role collaborates with the Corporate Credit Office team to provide critical support for strategic initiatives as required.

Here\'s what would be included as a part of your typical day * Leadership: Provides coaching and guidance to commercial advisors in the areas of commercial lending and portfolio compliance.

• Credit Process: Provides oversight and works with the regions to improve quality of lending practices. Provide leadership in developing new and/or improved management reports, forms, applications, schedules or other information systems related to the Credit division.
• Risk Management: Provides oversight for the commercial lending team by monitoring lending activities and ensuring that quality controls, risk mitigation practices; and policies and procedures are in place and are being applied consistently and effectively. Recommends corrective action on any concerns or issues related to administration, adherence to guidelines or prudent lending practices. When necessary, provides credit adjudication.
• Member Experience: Actively seeks opportunities to improve all lending products, services and processes for our members by liaising and working collaboratively with various departments including: Retail and Commercial Banking, IT, Business Solutions, Marketing and Member Experience in the evaluation and development of loan products, systems, and processes.
• Divisional Support: Develops strong relationships with Credit Offices and liaises with the various business units as required. Ensures a cohesive, effective member experience is delivered across First West.
• Strategic Projects: Participates in strategic projects and initiatives. Collaborates with and supports other credit functional areas to ensure alignment and consistency of service delivery across the various departments.

Required Skills, Experience & Qualifications

• Bachelor\'s degree in a related discipline required or an equivalent combination of education & experience
• 6 years\' related experience with 2-3 years in a Commercial Credit role required e.g. Commercial Banking Advisor or Corporate Credit Office
• Foundational lending experience and credit risk management preferred
• In-depth knowledge of credit structuring, security requirements and lending policy, guidelines and practices is a critical requirement for this position is an asset
• Previous experience in a supervisor or management capacity preferred
• Key leadership capabilities including change resiliency
• Strong analytical and problem-solving skills
• Ability to effectively deal with ambiguity
• Excellent relationship building skills with the ability to communicate both verbally and in writing with a wide variety of people
• Proficient with computer software applications e.g. Microsoft Office
• Superior knowledge of MS Excel
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Why work for us?

We offer a total rewards package that recognizes the meaningful work you do to support our members and our communities, which includes:

• A competitive base salary plus performance-based incentive compensation
• Annual merit pay increases
• Flexible benefits as well as support for retirement benefits
• Vacation time, a flexible \xe2\x80\x9cDay4U\xe2\x80\x9d and the option to purchase up to five additional vacation days
• Other financial perks such as our Employee Banking Advantages which includes waived or reduced financial service fees, reduced rates on personal loans, mortgages and no-interest loans on lifestyle-related items that promote health, wellness, learning and business aptitude

In addition, you can enjoy socially conscious perks, like three paid days off every year, to volunteer for causes you care about.

What\'s your place in the First West story? Apply now and let\'s find out together!

First West regrets that only candidates selected for an interview will be contacted.

Diversity & Inclusion:

First West Credit Union is committed to diversity and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which operate. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, accessible meeting rooms or other types of accommodation), please let us know and we will work with you to meet your needs.

First West Credit Union