Job Description

Description :

About this opportunity

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

The Senior Manager, BBC Commercial Credit (St. Catharines) is accountable for (i) the quality of credit applications submitted by respective account managers; and (ii) maintaining controls for credit and operational risk within the Commercial loan portfolio. The role is responsible for approving, amending or declining credit applications within delegated authority (or making recommendations if beyond delegated authority) in a timely and efficient manner, and ensuring risk is appropriate and superior Member experience is maintained.

Facilitating Meridian\xe2\x80\x99s ability to meet financial objectives related to the profitable growth of the business lending portfolio is critical to success. The Senior Manager must employ an appropriate risk appetite to achieve business results while demonstrating a high level of employee engagement. Key competencies include very strong attention to detail, superior communication, diligence, objectivity, insight, flexibility and creativity.

A culture of shared, proactive risk management is to be fostered. Regular efforts are required to ensure a positive environment prevails between Banking and Business Credit Department, through open communication on opportunities for improvement with respect to credit applications and due diligence.

Key Accountabilities:

• Assess all credit applications, ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit presentation.
• Adjudicate Commercial loan applications within delegated authority and assist in the administration of the Commercial loan portfolio within the framework of credit management policies.
• Ensure business loans represent acceptable risk and return to Meridian.
• Apply sound credit adjudication techniques based on knowledge and practical experience.
• Ensure the overall portfolio is comprehensively monitored and controlled within acceptable and established parameters. Ensure policies and procedures are adhered to in accordance with the Credit Procedures Manual.
• Develop and implement strategies to return high risk accounts to performing status where possible.
• Provide feedback to Banking regarding balance between Member risk and pricing.
• Facilitate portfolio growth in your region of responsibility, supporting the BBC to meet or exceed annual sales, revenue, volume & new Member objectives with quality controls in place.
• Assist in executing the BBC\'s business plan, goal setting and growth strategies.
• Ensure that all BBC staff within the region of responsibility are knowledgeable of and operate within applicable regulatory and compliance guidelines and Meridian\xe2\x80\x99s policies & procedures (including but not limited to: AML, KYC, Privacy, Systems & Information Security, etc). Ensure staff are knowledgeable of and comply with Bank and Industry Codes of Conduct.
• Understand changing market conditions and remain knowledgeable of relevant industry issues.
• Identify and respond to changes in the business environment, establishing action plans to address Member issues and priorities. Resolve Member & credit issues to deliver a positive Member experience.
• Build new relationships and deepen existing Member relationships by consistently differentiating Meridian from competition by providing a unique credit offering to individual Commercial Members.
• Coach Commercial Services team in meeting business development targets by recommending alternatives in structure or pricing to meet the needs of Members and to adhere to Meridian\xe2\x80\x99s risk management policies and credit appetite.
• Maintain ongoing coaching/training/mentoring for Business Banking partners to improve credit writing skills, proactive risk management and understanding of the adjudication process. Coach Banking employees in developing creative credit solutions that add value for our Members.
• Participate in employee engagement impact planning sessions, progress meetings and activities, to increase the level of workforce engagement.
• Enhance Meridian\xe2\x80\x99s brand by participating at network events in your community.
• Recommend, introduce and refer appropriate Business Partners and products to Members that are aligned to their needs.

Knowledge, Experience and Skills:

• Broad Financial Services knowledge with a minimum of 10 years of Commercial lending/adjudication experience in various industries. Knowledge of real estate, construction, hospitality, or OpCo financing considered assets.
• Strong negotiation skills, with the ability to collaborate as a pro-active genuine partner.
• University Degree in Business or Finance (or related discipline or an equivalent combination of education and experience).
• Broad knowledge of special supervision requirements for risk mitigation including collection / work out techniques and remedies.
• Advanced understanding of a wide range of Commercial business financing structures, standards, and techniques.
• Advanced knowledge and understanding of business financial statements, business case proposals and cash flow analysis.
• Advanced knowledge of commercial account operating procedures and related banking services.
• Strong analytical and problem-solving abilities. Ability to quickly prioritize and resolve critical issues as they arise.
• Proven ability to provide clear communication, advice and guidance consistent with Meridian values.

Commitment to the organization by actively supporting the values and demonstrating alignment with the goals of the organization.

Office Location: 75 Corporate Park Drive, St. Catharines.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your candidates and clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn\'t your typical "corporate" job. We work hard and we have fun!

Who we are:

Meridian is Ontario\xe2\x80\x99s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Find our story here:

Experience the Difference!

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

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Meridian Credit Union