Job Description

Purpose:

The Contractor sales associate provides prompt, courteous and efficient sales & service to contractors/customers, asking questions to determine the contractor's/customer's needs and then matching products to meet their needs; preparing quotations and working with Logistics to coordinate shipment of product and processing invoices for payment. Actively seeks out current and future commercial projects.

Compensation:

Base salary plus commission.

Responsible to:

Determine contractor's/customer's needs by using the consultative sales process: Pro-actively identify sales opportunities, ask for the business and refer business to other areas of store or other Pro Builder's stores as able to. Use current price list/ information when negotiating large orders and refer to Contractor Sales Manager or General Manager for approval outside the list as required. Provide quotations to contractors/customers and process successful sales orders. In some cases (more senior roles) estimate entire lumber package for home projects or numerous residential and commercial projects. Process special orders for non-stock or out of stock items and record contractor/customer requests for product and telephone/follow-up with customer when product arrives at the store. Be familiar with items in stock, yard inventory, including product use and operation as it related to lumber and building materials and supplies. o Be alert for sales & referral opportunities to other areas/departments of store. Liaise with the Yard Manager to ensure the product is delivered in a timely manner and to meet the customer's needs. Process inter-store transfers and provide general administrative support to Contractor Management sales team. Process invoices for goods sold to customers and request payment. Track all sales activities (follow-up calls, permit leads) and other type of pro-active activity in order to meet or exceed individual and team sales targets. With other members of the Contract Sales Associate team, ensure area is clean, orderly and the assembly/take down of all product displays. Participate in ongoing personal training and development as requested by the company. Assist in training other new associates. Work on special projects as assigned by Contractor Sales Manager. Other duties, as required.

Must have: (Knowledge, Education, Certifications, Experience)

3-5 years contract sales experience ( Estimation experience an asset ) 2-3 years customer service experience High school diploma Drivers License

Nice to have: (Specialized experience or industry knowledge)

Knowledge of current industry trends and pricing, local building codes POS system experience or other computer database systems & Computer literate Hardware, Lumber & Building materials industry knowledge Retail background Sales training and or education

Competencies:

Above & beyond customer service attitude

Good sales skills

Easy-going

Independent

Measurement skills

Team Player

Rapport building

Willing to learn and keep up-to-date on product knowledge

Excellent communication skills

Reports to:

Store Manager/Assistant Store Manager

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

Dental care Disability insurance Extended health care Profit sharing RRSP match Store discount Vision care
Education:

Secondary School (required)
Experience:

Direct sales: 5 years (required) renovation: 2 years (required)
Licence/Certification:

Driving Licence (required)
Location:

Grande Prairie, AB T8V 3J9 (required)
Work Location: In person