Responsible for the collection of past due account balances
Communicate with businesses by telephone, email and SMS
Determine suitable repayment plans based upon the financial situation of the business
Effectively gather information to readily address disputes, billing errors or process delays
Actively listen to develop solutions to overcoming barriers to payment
Ensure consumer concerns are addressed in a timely manner and that there is transparency in our processes
Requirements:
Must be at least 18 years of age
Experience in B2B accounts receivables or collections is required
Techcom experience is nice to have
Attention to detail and strong work ethic
Strong written and verbal communication skills
Innate problem solving ability
Ability to work independently within a well defined structure
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities. Interested applicants may send their resume to: resumes@c3can.com
Job Types: Full-time, Permanent
Pay: $19.00-$26.00 per hour
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Work from home
Work Location: Hybrid remote in Edmonton, AB T5J 2Z2
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