Job Description

Over view:

We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Job Duties:

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook,)

Update calendars and schedule meetings

Perform other clerical receptionist duties such as filing, photocopying, transcribing and emailing

Assisting with administrative duties of the company: Data entry, Finalizing and closing work orders

Ordering and maintaining office supplies

Strong verbal, written and listening skills, combined with the ability to interact and gain the support of senior leadership and other decision-makers

Demonstrated aptitude to prioritize tasks based on comparative importance and urgency

A well-defined sense of diplomacy, including negotiation and conflict resolution skills

Demonstrated time management, problem solving, critical thinking and sound judgement skills

Strong interpersonal skills with customer service-oriented attitude

Prepare the customer intake information ensuring that the shop is properly scheduled to handle the customer load

Fairly administer customer policies and procedures taking timely and appropriate actions to ensure compliance.

Perform any other duties as necessary.

Requirements:

Minimum of 1 year of work experience but willing to train Knowledge in ICBC, Third party insurance policies
Salary:

Negotiable and based on experience possessed Only qualified and experienced candidates will be considered for interviews.
Job Types: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Dental care Extended health care Life insurance Vision care
Schedule:

8 hour shift Monday to Friday Weekends as needed
Work Location: In person