Job Description

Job Summary

We are seeking a skilled and detail-oriented Body Shop Estimator to join our team. The ideal candidate will have a strong background in automotive repair and excellent customer service skills. As a Body Shop Estimator, you will be responsible for assessing vehicle damage, preparing repair estimates, and ensuring customer satisfaction throughout the repair process. This role requires a combination of mechanical knowledge, sales acumen, and effective communication skills to provide accurate estimates and upsell services when appropriate.

Responsibilities

Evaluate damaged vehicles and determine the necessary repairs needed to restore them to pre-accident condition. Prepare detailed and accurate repair estimates using industry-standard software. Communicate effectively with customers to explain the repair process, costs involved, and any additional services that may be beneficial. Collaborate with technicians to ensure all repairs are conducted according to manufacturer specifications. Maintain thorough documentation of all estimates, repairs, and customer interactions. Handle cash transactions and manage payments efficiently. Upsell additional services or products that may enhance vehicle performance or appearance. Provide exceptional customer service to ensure a positive experience for all clients.

Experience

Previous experience in a dealership environment is highly preferred. Background as a mechanic or in automotive repair is advantageous. Strong mechanical knowledge related to vehicle systems and repairs. Proven customer service experience with the ability to build rapport with clients. Sales experience, particularly in an automotive setting, is a plus. Familiarity with cash handling procedures is required. Join our dynamic team as a Body Shop Estimator where your expertise will contribute significantly to our commitment to quality service and customer satisfaction.
Job Types: Full-time, Permanent

Pay: $48,754.08-$100,000.00 per year

Benefits:

Casual dress Company events Company pension Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Paid time off RRSP match Vision care Work from home
Work Location: In person