Job Description

Job Title: Collision Centre Assistant Manager

Location:

Winnipeg, MB

Job Type:

Full-Time

Salary:

Competitive, based on experience

About Us:

At

Vickar Autobody and Glass

, we're more than just a collision repair center -- we're a team of skilled technicians and dedicated professionals committed to quality workmanship, exceptional customer service, and efficient repair processes. As our shop continues to grow, we're looking for a dependable and organized

Collision Centre Assistant Manager

to join our team and help keep operations running smoothly.

Position Overview:

The Collision Centre Assistant Manager is a key leadership role responsible for overseeing the front office operations of the shop. This position

reports directly to the General Manager

and works closely with our

Parts Manager and Repair Plan Team

to ensure a seamless workflow from customer drop-off to vehicle delivery. The ideal candidate is highly organized, proactive, and experienced in the day-to-day functions of a busy auto body shop.

Key Responsibilities:

Manage front office operations and act as the first point of contact for customers Handle incoming calls, emails, and walk-ins with professionalism and courtesy Schedule customer appointments and manage job flow between office and technicians Coordinate with insurance companies and assist in processing claims and estimates Prepare and send invoices, collect payments, and maintain accurate financial records Maintain inventory of office and shop supplies; place orders as needed Keep detailed records of repairs, parts, and customer communications Collaborate daily with the Parts Manager and Repair Plan Team to streamline repair processes Support the General Manager with reporting, compliance, and administrative tasks

Qualifications:

Minimum of 5 years experience in an auto body shop environment

(required) Proven experience in office administration or management Excellent organizational, communication, and multitasking skills Proficiency with Microsoft Office and basic accounting tools Familiarity with industry-specific software such as CCC ONE or Mitchell (preferred) High school diploma or equivalent; Associate's or Bachelor's degree a plus

Why Work With Us?

Supportive, team-oriented environment with room for growth Established and reputable shop with steady business Paid time off, holidays, and employee discounts Convenient Winnipeg location with free on-site parking
Be part of the trusted

Vickar Automotive Group

network

Job Type: Full-time

Flexible language requirement:

French not required
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person