Job Description

We are looking for a skilled and motivated Collections Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in managing accounts receivable and ensuring timely payments from a diverse client base. This is an excellent opportunity to work with a growing software company that develops innovative platforms for investors.
Responsibilities:

• Manage and monitor accounts receivable to ensure payments are collected within agreed timeframes.
• Communicate with clients of varying sizes to address outstanding invoices and negotiate payment plans when necessary.
• Utilize NetSuite to pull client portfolios, analyze invoicing data, and track overdue payments.
• Document client interactions and payment updates accurately in Salesforce.
• Collaborate with internal teams to clarify payment applications and resolve discrepancies.
• Analyze and process invoices, including those with multiple items and varying due dates.
• Prepare reports and summaries using Excel, leveraging tools like pivot tables, formulas, and VLOOKUPs.
• Handle challenging conversations with professionalism and persistence to achieve resolution.
• Participate in onboarding and training sessions to gain a comprehensive understanding of company processes and tools.

• Minimum of 3 years of experience in collections or accounts receivable roles.

• Proficiency in NetSuite is required; experience with Salesforce is a strong asset.

• Demonstrated ability to manage and resolve complex billing and collection processes.

• Strong Excel skills, including the use of pivot tables, formulas, and VLOOKUPs.

• Excellent communication skills, both written and verbal, with the ability to handle difficult conversations tactfully.

• High level of motivation and ability to work independently in a remote setting.

• Familiarity with accounting software systems and CRM platforms.

• Ability to maintain accuracy and attention to detail when dealing with high-value invoices.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
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Robert Half
Robert Half est la premixc3xa8re et la plus grande firme de solutions de gestion des talents spxc3xa9cialisxc3xa9es au monde, qui met en relation des chercheurs d'emploi hautement qualifixc3xa9s avec des opportunitxc3xa9s au sein de grandes entreprises. Nous offrons... '