Job Description

Overview

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will play a crucial role in managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. This position requires strong analytical skills and a customer-focused approach to effectively resolve payment issues while adhering to company policies and procedures.

Duties

Contact clients via phone and email to collect overdue payments on accounts. Analyze account information to identify discrepancies and develop strategies for resolution. Maintain accurate records of all communications and transactions in accounting software. Collaborate with the accounts payable team to ensure accurate financial reporting. Provide exceptional customer service by addressing client inquiries and concerns regarding their accounts. Utilize effective phone etiquette to foster positive interactions with clients. Prepare account analysis reports to track collection progress and identify trends. Work closely with the financial services team to ensure compliance with relevant regulations.

Requirements

Strong math skills for accurate account analysis and financial reporting. Experience in accounts receivable or collections is preferred. Proficient in accounting software and Microsoft Office Suite. Excellent customer service skills with a focus on building client relationships. Effective phone etiquette and communication skills for engaging with clients professionally. Ability to analyze financial data and develop actionable strategies for debt recovery. Detail-oriented mindset with strong organizational skills to manage multiple accounts efficiently.
Join our team as a Collection Agent where your skills will contribute significantly to our financial health while ensuring client satisfaction.

Job Type: Full-time

Pay: $3,000.00-$4,000.00 per month

Benefits:

Dental care Extended health care Life insurance
Work Location: In person