Job Description

FIJ Law LLP is a Richmond Hill based law firm, delivering legal services in various areas including commercial litigation focusing on debt enforcement, and mortgage remedies. While providing high-quality legal services, we maintain a professional, but relaxed and congenial environment. We have an opening for a Collections Clerk to join our Civil and Commercial Litigation practice. While specialized training on the collections work being handled at our Firm will be provided, the ideal candidate will have a collections background, and will be a confident, organized, autonomous self-starter that is prepared to proactively work on files with the lawyers they support. We offer a very competitive compensation package with a potential for an additional commission structure. Collections Clerk Key Responsibilities:

• Performs all debt collection duties in collaboration with the recovery team
• Identifies strategies/solutions when dealing with challenging/ delinquent accounts
• Negotiates settlement agreements on behalf of large organizations
• Answers phone calls and follows-up on inquiries regarding files assigned by the Supervisor

The successful candidate must have exceptional organizational skills and demonstrate the following:

• A minimum of 1-3 years experience working in a similar role
• Collection agency experience would be an asset
• Previous experience in a Litigation practice would be considered an asset, but is not necessary
• Excellent communication and interpersonal skills (verbal and written)
• A calm but professional demeanor for dealing with clients regarding their accounts
• Ability to accurately listen, understand and respond appropriately
• Perseverance to maintain pressure for payment upon difficult accounts
• Detail oriented with strong multi-tasking and problem-solving skills
• Ability to take initiative and work under pressure
• Ability to work and act independently using good judgment when assessing difficult situations
• Ability to work with large institutional clients an asset
• Must be proficient with Microsoft Office
• Working knowledge of Quickbooks would be considered an asset, training will be provided

Thank you for your interest in our position! Only selected candidates will be contacted for an interview. We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate\xe2\x80\x99s request. Job Type: Full-time Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person