Job Description

Our client in Automotive industry currently looking for a Collections Administrative Representative to join their team in Mississauga, ON.

This role will be responsible for summarizing overall losses, finalizing vendor invoices and general administrative support to the team.

:

The following position function statements describe the general nature and level of work being performed. The position function statements reflect expectations of the fully trained, proficient incumbent who meets all performance criteria.

• Correspondence:

• Preparing and updating daily required documents upon request.
• Continuously update/distribute the department inboxes and fax documents received.
• Maintain document retention.

• Process file set up requests:

• Prepare and distribute requests for bailiff and legal files.

• Administer bankrupt accounts:

• Pursue trustee to obtain additional details where required.
• File claims on consumer proposals and assignments, ensuring asset security is in line with provincial regulations.
• Notify collections team of asset surrenders as required.

• Process cancellations:

• Assess all loss recovery files to determine the optional products to cancel.
• Gather necessary documents, accurately fill required forms, and obtain signatures as needed.
• Contact internal and external insurance/warranty providers to obtain potential refunds of premiums paid.
• Ensure cancellations processed in a timely manner and verifying refunds posted to appropriate accounts.

• Calculate loss recaps:

• Review each file to ensure all invoices and fees are posted; determine any cancellation refund outstanding to calculate final loss on accounts.
• Determine collectible vs uncollectible status of each file based on provincial seize or sue laws and debtor bankruptcy status.
• Provide detailed recaps as needed to reps and management.

• Finalize vendor invoices:

• Once approved invoices are received from supervisors; ensure accuracy of information input by vendor.
• Forward correctly completed invoices to accounts payable to issue payment and to internal processing department to post to appropriate accounts.
• Log all vendor invoices on monthly and yearly trackers ensure spreadsheet functionality to provide summary for management.

• Submit end of day stats summarizing the day s work.
• Continuously update invoice, cancellation, and loss recap trackers.
• Providing performance updates to management as required.

• Bilingual English and French preferred.
• High school diploma and prior collections experience.
• Proficiency in Word/Excel/Outlook/Adobe, and good comfort level adapting to new computer systems is required.
• Previous administrative experience is preferable.
• Must have good analytical skills, have an eye for detail and accuracy, and be able to communicate clearly and effectively.
• Welcome to an open lane of possibility. Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today.