Job Description

Overview

We are seeking a dedicated and detail-oriented Collections Clerk to join our team. The ideal candidate will play a crucial role in managing accounts receivable, ensuring timely collection of payments, and maintaining positive relationships with clients. This position requires strong communication skills, a solid understanding of financial concepts, and the ability to navigate complex billing processes in a medical environment.

Responsibilities

Conduct account analysis to identify delinquent accounts and develop effective strategies for resolution. Utilize negotiation skills to discuss payment options with clients while maintaining a professional demeanor. Ensure compliance with relevant regulations and company policies during the collections process. Communicate effectively with clients via phone and email, demonstrating excellent phone etiquette and customer service skills. Perform account reconciliation to ensure accuracy in billing and payments received. Collaborate with the accounting department to resolve discrepancies related to accounts payable and receivable. Utilize financial software and accounting software to track payments, generate reports, and update account information. Assist in telemarketing efforts as needed to promote services or follow up on outstanding accounts.

Experience

Previous experience in collections is preferred, with a strong understanding of financial concepts related to accounts receivable. Familiarity with accounting principles including debits & credits is essential. Proficiency in using financial software for tracking collections and managing accounts is highly desirable. Strong math skills are necessary for accurate account analysis and reconciliation tasks. Experience in customer service roles that require effective communication and problem-solving abilities will be beneficial. If you are passionate about helping clients resolve their financial obligations while contributing to the overall success of our organization, we encourage you to apply for this exciting opportunity as a Collections Clerk.
Job Type: Full-time

Pay: $21.00-$24.00 per hour

Expected hours: 35 - 40 per week

Work Location: In person