Job Description

At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.

The opportunity

Knowledge resource. Documentation preparation. Record management. Security maintenance.

This role provides critical knowledge and support in the preparation, registration and maintenance of collateral securities in servicing CWB's loan portfolio. As a Collateral Securities Specialist, you will work to support leaders drive a high level of quality and standards, risk management, and strong data integrity. We are looking for someone to join our team for a 12-month term.

Day-to-day activities

Client experience. Collaboration. Service delivery. Process specialist

Client Experience

Deliver exceptional client experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB's brand promise.

Internal Service Commitments

Provide collateral securities support to an assigned branch network portfolio, leaders & client relationship managers through a continuous collaborative approach with the business and corporate departments. Corresponding with all partners, both verbally and in writing, regarding all loan processing, including inquiries.

Ensure Service Level Agreement (SLA) targets and quality benchmarks for credit support are being met

Establish a collaborative and client-centric relationship with the credit support department ad branch network while balancing the efficiencies and governance of a standardized structure.

Ensures understanding on closing requirements with branch lending teams, customers and attorneys as needed while ensuring that all closings occur within scheduled target dates.

Process Compliance & Optimization

Contribute to the implementation, maintenance and improvement of processes which lead to consistent and predictable daily credit support outcomes across the branch network.

Ensure contributions to collateral securities align with the Bank's policy & guidelines to ensure branch partners are able to continue to deliver exceptional customer service.

Accountability as the team member for the execution of work procedures, policies and methods to ensure compliance with Canadian Western Bank's legal, regulatory business policies and procedures.

Actively engage in the targeted benefit realization from credit processing standardization

Demonstrates high degree of effort to achieve accuracy and consistency at all times.

Participates in projects that primarily impact functional area or specific department, adhering to standard project governance practices and operating within approved budget.

Perform de diligence as it relates to credit support activities, procedures and documentation for compliance with regulatory bodies.

Knowledge to grow from

Minimum of 3 years credit support experience with solid understanding of collateral securities

Knowledge of commercial lending policies, procedures, regulations, documentation, compliance issues, collateral securities and audit requirements

Technologically proficient in Banking Systems, Loan Origination Systems, Microsoft Office Suite, and Adobe Forms.

Skills to take you further

Customer focused, with proven ability to engage in and drive multiple initiatives simultaneously in a fast paced, high volume, work environment.

Identify efficiencies and continuous improvement in processes aligned with corporate culture.

Creative problem solving and conflict resolution skills, with the capability toc diffuse complicated situations and find common ground.

Respectful, dedicated, and self-motivated teammate with experience in peer-to-peer coaching and mentorship.

Strong verbal and written communication skills and the ability to interact expertly with a geographically diverse group of partners in a non-client facing environment

Process efficiency with an optimization focus to continuously enhance and improve day-to-day operations

Take your career further with CWB. Apply today.

Why work with us?

Winners of Canada's Most Admired Corporate Culture 2021

& recognized as one of 50 Best Workplaces in Canada by Great Places to Work 2021

Values driven people first benefits

People first is a core value at CWB, guiding us to care for each other and our clients. Our benefits package is an extension of that value, animating our promise to you and your family. Wellness forward. We offer an award-winning benefits package that includes hybrid work environments, everyday flexibility, 100% company-funded health coverage, health care spending account, a flexible wellness program & generous time-away options to unplug, rest & recover. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find a community within the CWB family in our employee represented groups. Career development. We invest in our employees' development to help them reach their professional goals with organization wide Coaching services. Strategic career design is an investment in our core asset - our people. Innovation. Learn. Grow. Enhance. At CWB, we pay to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for "in the moment" and monumental wins. Community giving. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can't work forever! So, we've got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner! Find your "why" at

Be proud of where you work. Join CWB. Apply today.

Ignite your career. Go further with CWB. Apply today.

#discoverCWB

#LI-JA1

As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.

Closing Date:

• Position closes at 12:01am on the close date identified below. 10/3/2022