Job Description

Company Description

Who We Are

With every job, there\'s always the question of \xe2\x80\x9cwhy\xe2\x80\x9d. Why join a company? Why be part of their mission? Here, the why is easy. It\'s because at some point, we\'ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that\'s why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.



What You\'ll Do:

Reporting to the Director, ITS, you\'ll be responsible for defining the requirements and prioritizing work within the Cloud Operations squad.

As the Capability Owner, you will manage the squad\'s backlogs and prioritize the scope of each sprint to consider a mix of enhancement and support workloads, severity of incidents and balancing of Business needs. The Capability Owner will assist with the setting of the squad\'s technology direction and be the primarily channel of communication between the technical staff within the squad and the business.

The core parts of your role will be to:

Define, refine, and prioritize the squad\'s Backlog focusing on ensuring quality of work to ensure the squad is delivering on activities with highest business value.

Ensure customer and stakeholder value is delivered by the squad.

Prepare, participate, and determine scope in Program Increment (PI) Planning.

Work with the Business Analysts to define and refine user stories, including the breakdown of epics into user stories.

Ensure day to day work tasks and support requests are prioritized and completed.

Approve work as completed based on \xe2\x80\x9cdefinition of done\xe2\x80\x9d.

Ensure that work items, in conjunction with support requests, are sufficiently defined and prioritized through continuous refinement of the backlog.

Make appropriate Cloud Ops scope and content decisions.

Identify squad and program risks and dependencies and ensure planning reflects both.

Participate in Project Portfolio Strategic Review & Budget Planning, Portfolio Review & Prioritization, Portfolio Working Group Alignment, and other Support forums, as needed.

Sit on various OTIP Boards (e.g., Project Portfolio Governance Board, Data Governance Board, FinOps - Cloud Operations Board), as needed.

Coordinate the release of completed work through the Delivery Life Cycle.

Qualifications

Let\'s Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

Previous experience as a Capability Owner (Product Owner) in Agile environments.

Proficiency in defining and utilizing key Agile metrics to measure squads performance and project success.

Ability to integrate data-driven insights into decision-making processes.

Extensive experience with SaaS, PaaS and IaaS solutions, specifically those within MS Azure.

Knowledge of Azure services such as Storage, Networking, Monitor, ARM, Arc and others.

Understanding of computing infrastructure and its components, both on-premises and cloud.

Strong understanding and application of lean principles in experience design.

Ability to translate business needs into product features.

Expertise in identifying and mitigating project and product-related risks.

Strong interpersonal and communication skills for effective stakeholder engagement.

In depth knowledge of systems architecture principles.

Ability to identify products that align with business objectives and deliver value.

Proficiency in utilizing collaboration and presentation tools (i.e., MS Teams) to facilitate effective communication and coordination within cross-functional squads.

Hands-on experience with a backlog management tool, preference given for Azure DevOps (ADO), to facilitate Agile governance forums (User story documentation, Backlog Management, sprint planning, PI planning).

The ability to communicate in French is considered an asset.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn\'t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you\'ll love working here:

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Let\'s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, reasonable accommodation will be provided in all parts of the hiring process as required. Please contact Human Resources at to request an accommodation.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

#LI-Remote, #LI-Hybrid

OTIP