Job Description

Clinical Support Administrator

Echelon Wellness is a patient-focused organization striving to enhance the health and well-being of specialized populations through patient care. Our focus is on providing exemplary physical and mental health care for military and RCMP veterans.

Echelon Wellness is seeking a Clinical Support Administrator, reporting into the Finance Manager, to join our team in Toronto, and supporting our clinical operations across Canada as we continue to grow and expand.

Key Responsibilities

Manage EMR charges for completed patient appointments, ensuring accuracy of service information

Call insurance providers daily to obtain and follow up on billing authorizations

Set up and manage patient care plans

Submit client billings through insurance provider, ensuring accuracy and required documentation for all claims

Investigate and address billing and payment discrepancies in coordination with clinic staff and insurance provider

Application of invoices and payments in EMR system

Reconcile payments and maintain accurate billing records in EMR system

Manage outstanding receivables and follow up on past due invoices

Assist and support operations leadership with clinic administration as required

Qualifications

Strong attention to detail

Excellent communication skills

Ability to perform repetitive tasks

Proficient in Microsoft Office (Outlook, Word, Excel)

1 - 2 years experience in a similar role (preferred)

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Vision care
Work Location: In person