Job Description

To deliver virtual or telephonic educational support to Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated disease state to meet all relevant standards as set by the company.

Key Objectives:

To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company remotely Provide therapy education on the identified client treatments remotely To moderate virtual conference with Key Opinion Leaders (KOL) To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable To only use approved materials provided by Inizio or by the client, without changing, copying or distributing the materials To attend and complete all training courses and related competency assessments that Inizio and the client requires, to an appropriate standard and within a specified timeframe Complete all required administrative responsibilities as required by the program. Some of these could include but are not limited to, daily computer updates, weekly summary of activity reports, emails and time reporting Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the Patient Solutions team Maintain all company equipment and materials in accordance with company instructions Comply with all Inizio Policies and Procedures, along with all Client Policies and Procedures as required. Perform other duties as requested.

Job Holder Specification:

Current valid Nursing license according to the living province Valid CPR license Preferred minimum of 3 years' experience working in Women's Health related field or as a virtual nurse educator Demonstrate effective and professional communication Excellent interpersonal skills with pleasant telephone manner and articulate phone voice Competency with Call Center Telephone Technology preferred but not required Comfortable with technology, such as virtual meetings, virtual conference meeting organization and booking, Demonstrable organizational skills A self-starter with high personal motivation Ability to manage multiple tasks Evidence of continual professional development and a desire to update professional knowledge base regularly

Our Benefits:

Health Benefits as of day 1 of employment Length of Service Awards Quarterly Star Awards Yearly Inizio Circle of Excellence Awards Referral bonus Library of online training courses

About Inizio Engage:

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.



We believe in our values:

We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing

, and we will ask you how your personal values align to them.


To learn more about Inizio Engage, visit us at: https://inizio.health/

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit