Job Description

About Us

Medicine Place, Pharmacy Plus is a people-first, trusted healthcare hub focusing on innovation, accessibility, and community well-being. We provide expert pharmacy services, walk-in clinics, diagnostic imaging, and more. Our team is united by a commitment to meaningful patient care and supporting individuals throughout every stage of their health journey.

Why Join us

Be part of a patient-centered clinic focused on quality care and community service. Opportunity to lead a dedicated healthcare team and contribute to continuous improvement. Supportive management and collaborative work environment. Competitive compensation & Health Group Plan.

Role Overview

The Clinic Manager is responsible for ensuring the delivery of high-quality patient care and smooth daily operations within the clinic. This role oversees staff performance, manages administrative and operational functions, and fosters a welcoming and efficient patient experience. The Manager acts as a key liaison between physicians, staff, and external healthcare professionals, while supporting the organization's mission and values through strong leadership and operational excellence.

Key Responsibilities

Provide day-to-day leadership and supervision to clinic staff. Recruit, train, and onboard new employees; manage performance and disciplinary actions as necessary. Develop staff schedules and coordinate with physicians' schedules. Mediate and resolve workplace conflicts. Ensure staff compliance with clinic policies, privacy, and CPSA standards. Maintain and manage Netcare access for staff (apply/remove as needed). Manage all aspects of clinic billing, including (AHS/WCB submissions, pre-rejects, and reconciliation, Resolving rejected billings, IFHC billing). Prepare and send invoices for third-party billing (e.g., lawyers, insurance companies). Maintain accurate records for debit, credit, and cash payments Oversee clinic supplies and inventory; order as n Manage clinic email accounts (monitor, reply, and send correspondence through multiple accounts). Perform receptionist duties when required to ensure smooth operations Maintain and update clinic documentation. Ensure compliance with infection control and CPSA guidelines. Train staff on privacy, infection control, and safety policies; maintain training records. Support implementation of new EMR updates and workflows. Maintain a clean, safe, and organized clinic and waiting area.

Schedule:

Monday-Friday, 9AM-5PM

Qualifications:

Previous experience in healthcare management or clinic operations preferred. Strong leadership, communication, and organizational skills. Knowledge of AHS/WCB billing, Accuro EMR systems, and healthcare regulations an asset. Ability to manage multiple priorities in a fast-paced environment. Very strong interpersonal and customer service skills.. Proficient in Microsoft Office and electronic medical record systems.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be adjusted based on the operation needs.

Job Types: Full-time, Permanent

Pay: $25.00-$29.00 per hour

Benefits:

Dental care Extended health care Life insurance On-site parking Vision care
Application question(s):

Do you have managerial experience?
Experience:

MOA: 2 years (preferred)
Work Location: In person