Job Description

Position Summary:

The Clinical Lead at DOC+ is a pivotal role responsible for overseeing the clinical operations. This includes ensuring the highest standards of patient care, maintaining clinical excellence and organization, and leading a team of dental professionals. The Clinical Lead will work closely with Office Manager and Doctors to streamline clinic processes, protocols and enhance patient experiences.

Goal of the Position:

The goal of the Clinical Lead is to create a seamless workflow for the office, improving efficiency and reducing stress to foster a positive work environment. This role is crucial in maintaining accountability, supporting practice growth, and ensuring each patient receives top-level care.

Ideal Candidate:

The ideal candidate for the Clinical Lead position at DOC+ needs to be a go-getter, assertive, responsible, and eager to work towards continuous improvement of the office. We are looking for someone dedicated and motivated in fostering a positive work environment and seamless workflow. This role requires a proactive individual who is full of ideas and excited to make our clinic a better place; we need someone enthusiastic and committed to elevating the standard of care and efficiency of the practice.

Key Responsibilities:

Clinical Oversight:

Lead the clinical team, including dentists, dental hygienists, dental assistants, and other clinical staff. Ensure compliance with clinical protocols, standards, and regulations. Add to clinical protocols where seen fit Monitor patient care quality and implement improvements as needed.

Team Leadership and Development:

Mentor and support the professional development of clinical staff. Collaborate with management, so we can have regular team meetings to discuss patient care, clinical updates, and operational issues

Operational Management:

Develop and implement systems and protocols to ensure smooth clinic operations. Collaborate with Doctors and Office Manager to optimize clinic workflows. Oversee ordering, invoice keeping, and organization of clinical supplies. Check and organize package slips and maintain accurate records.

Quality Assurance and Compliance:

Monitor and evaluate clinical performance through regular audits and feedback. Ensure compliance with health and safety regulations, infection control protocols, and other relevant standards. Review and ensure completion of CBCT audits, daily chart audits, and schedule patients. Ensure a seamless workflow for paperwork and documentation

Inventory Management:

Oversee inventory management, ensuring proper organization and avoiding waste. Ensure proper setup, tear down, and completion of tasks related to clinical procedures. Direct next-day setup to ensure readiness for upcoming appointments.

Work Flow and Systems:

Establish and maintain systems to ensure proper workflow and clinical accountability. Conduct morning huddles to set daily goals and review priorities. Work collaboratively with Doctors & Office Manager to create and refine systems and protocols.

Dental Assistant Utilization:

Assign tasks and utilize dental assistants effectively to optimize clinical operations. Ensure dental assistants are directed and properly equipped to handle their responsibilities efficiently.

Certification and Qualification

Keep, organize, and maintain up-to-date records of all doctors', dental assistants', and clinical staff's certifications and qualifications. Ensure timely renewals and compliance with yearly, monthly, and other periodic requirements.

Behavioural Qualities:

Is a team player Registered Nurse/Dental Assistant Level II/Past Dental Leadership experience Accepts and offers guidance and supervision as appropriate; Attends and participates in staff meeting to review team progress in meeting productivity goals for the dental clinic; Places a high value on personal and departmental performance excellence; Adheres to office dress code and standards of behavior; Maintains patient confidentiality; Responds professionally to high-pressure situations and time limits; Works independently with a minimum amount of supervision.
Job Type: Full-time

Pay: $28.00-$35.00 per hour

Ability to commute/relocate:

Blue Mountains, ON L9Y 3P2: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have the experience and ability to work in a fast pace medical/surgical/emergency clinic?
Experience:

Nursing: 1 year (preferred) Dental assisting: 1 year (preferred) Dental office: 1 year (preferred)
Licence/Certification:

harp certificate (preferred)
Work Location: In person