Job Description

Summary BD solutions enable hospitals and diagnostic centers to address the continuing challenge to provide safe, effective, and timely patient care. The Clinical Application Specialist will build and maintain customer relationships by providing continuous support and guidance on the application of BD technologies within the clinical laboratory. Leveraging their knowledge of clinical microbiology and healthcare processes, this individual will collaborate with lab management and staff to ensure the successful implementation and adoption of BD product technologies to address clinical diagnostic needs aligned with their organizational goals



Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

DUTIES & RESPONSIBILITIES:

Responsible for the project plan deliverables for the implementation life cycle (pre-installation site planning, customer interfacing/change management, implementation support, and customer training).

Align system configuration to customer workflow SOPs and build custom tables in data management system for test result interpretation algorithms.

Develop, maintain, and deliver effective technical customer training.

Lead site acceptance testing to demonstrate system functionality as well as support operational go-live.

Provide on-going application support for the diagnostics instrument platforms to ensure proper utilization.

Collaborate with Medical Affairs to maintain a working knowledge of the CLSI guidelines and clinical best practices.

Participate in the on-going evolution of the platform strategy and tactical plans.

KNOWLEDGE & SKILLS:

Responsible for the project plan deliverables for the implementation life cycle (pre-installation site planning, customer interfacing/change management, implementation support, and customer training).

Align system configuration to customer workflow SOPs and build custom tables in data management system for test result interpretation algorithms.

Develop, maintain, and deliver effective technical customer training.

Lead site acceptance testing to demonstrate system functionality as well as support operational go-live.

Provide on-going application support for the diagnostics instrument platforms to ensure proper utilization.

Collaborate with Medical Affairs to maintain a working knowledge of the CLSI guidelines and clinical best practices.

Participate in the on-going evolution of the platform strategy and tactical plans.

EDUCATION & EXPERIENCE:

University degree and/or Medical Laboratory Technologist preferably in Microbiology

Minimum of 3 years of experience in a clinical laboratory

OTHER:

Up to 50% travel.

Fluent in English and French is an asset

Must have a valid driver's license and clean driving record

For many roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program -- which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components -- is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit

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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Canadian Human Rights Act, Becton Dickinson will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

PDN

Primary Work Location CAN Mississauga - Derry Road West

Additional Locations

Work Shift