Job Description

Job Overview

*Please do not contact or visit the clinic. Only job applications through Indeed will be considered.

*Only applicants with Jane App experience will be considered.

*Must be able to perform the following tasks:

- ICBC, WSBC, and Extended Health Insurance billings.

- Interact with clients that come into the clinic.

- Be able to communicate with phone calls and book patients accordingly.

- Have experience working in a physiotherapy clinic.

*Please apply ONLY if you meet the above requirements.

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We are seeking a dedicated and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Experience in a medical or dental office is preferred but not mandatory.

Responsibilities

Greet and assist clients and visitors in a friendly and professional manner. Manage incoming calls using phone systems, directing them to the appropriate personnel. Perform data entry tasks accurately and efficiently, ensuring that all information is up-to-date. Maintain organized records and files, including patient information and appointment schedules. Assist with administrative duties such as proofreading documents and managing correspondence. Handle billing inquiries and process payments using Jane App. Coordinate appointments and follow-up communications with clients to ensure satisfaction. Support the office team with various tasks as required to maintain smooth operations.

Experience

Previous experience in a customer service role is essential; experience in a medical or dental office is highly desirable. Proficiency in data entry and familiarity with administrative tasks is required. Strong organizational skills with an ability to manage multiple priorities effectively. Excellent communication skills, both verbal and written, are necessary for interacting with clients and staff. Familiarity with Jane App is required. Ability to work collaboratively within a team environment while also being self-motivated.
Join us as we strive to provide outstanding service while maintaining an efficient office environment!

Job Type: Part-time

Pay: From $18.50 per hour

Benefits:

Flexible schedule On-site parking
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Evening shift Monday to Friday
Application question(s):

Do you have experience in Jane App?
Work Location: In person

Expected start date: 2025-06-01