Job Description

The Granite Club is looking for a Clinic Receptionist for a 6-month contract, who will be responsible for facilitating the day-to-day operations of the Active Therapy Clinic at the Granite Club in a professional and positive manner.

What's in it For You?

Collaborative & Engaging Work Environment: Join a culture that values innovation, teamwork, and continuous improvement. Exclusive Perks: Enjoy discounted memberships at GoodLife Fitness, as well as preferred rates on auto and home insurance. Vibrant Employee Events: Participate in a variety of inclusive and exciting events that celebrate our culture. On-Site Culinary Experience: Access to healthy, delicious meals daily at our Employee Cafeteria. Convenient Indoor Parking: Complimentary indoor parking to make your

Primary Responsibilities

Greet all members both in person and on the phone and make a positive first impression on behalf of the clinic. Efficiently schedule and facilitate appointments for chiropractic, physiotherapy, and nutrition, naturopathic, osteopath, acupuncture and massage therapy services. Communicate appointment bookings with all health professionals including nightly reminder calls or e-mail scanned schedules. Enter billing information and provide patients with receipts, referral letters and reports as requested. Pull and replace patient files and guide patients to treatment rooms. Remind patients of the 24-hour cancellation rule and to reschedule appointments. Responsible for sales of retail products and restocking as needed. Promote all services within the clinic and be able to answer patient questions, also show patients informative literature on services and service providers. Maintain all inventories pertaining to retail and professional supplies. Support the mission statement of the Granite Club by providing exceptional service which exceeds Members expectations. Monitor and maintain the Member waiting area for cleanliness and tidiness with magazines and chair lay-outs. Assist with the Treatment Rooms cleanliness in preparation for incoming Members. Attend any meeting required by the organization. Closing shift responsible for completing daily duties list and leaving information if not completed for am shift. Other duties as assigned.

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Required Qualifications

University or College Degree or Diploma in a related discipline. Highly computer literate Excellent verbal, written, managerial and organizational skills Highly customer/member service oriented Able to work independently Experience in related area an asset Willingness and ability to learn Flexible to work variable shifts; evenings, weekends and holidays

About the Granite Club

The Granite philosophy of uncompromising quality is showcased in its state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences and personalized services, each tailored to suit the varied needs and desires of its diverse and sophisticated Membership.

The Granite Club is Canada's premier private Members' family, athletic, recreation and social club. Located in north Toronto, we offer our 12,000 Members the highest standard of facilities, programs and services.

We strive to recruit enthusiastic, dedicated individuals with a passion for providing exceptional service. We'll reward all your hard work with a competitive salary and extensive benefits.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record prior to commencing employment.

The Granite Club is committed to providing fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.

We thank you in advance for your interest in our opportunity!