Job Description

Clinic Manager - EuphoraMD

Location: Downtown Vancouver

Work Model: Hybrid (20 - 25 hours onsite, 10 - 15 hours remote per week)

Employment Type: Full-Time

EuphoraMD is a boutique medical aesthetics clinic in downtown Vancouver, specializing in advanced injectables and skin treatments delivered with exceptional care, clinical integrity, and a truly elevated client experience. We are seeking an experienced and polished

Clinic Manager

to lead front-of-house operations, support our team, and help maintain the systems that keep the clinic running seamlessly.

This role is ideal for someone who combines operational strength with a warm, professional presence and understands that details, tone, and consistency matter.

What You'll Do

Deliver white-glove client service by managing phone calls, emails, and online chat inquiries with warmth and professionalism. Lead and support two part-time front desk receptionists, including scheduling, coverage, and monthly one-on-one meetings. Create, document, and maintain SOPs that support consistent front desk workflows, client communication, training, and clinic operations. Manage JaneApp administration, including maintaining accurate client records and updating pricing, services, and treatment information as directed by clinical leadership. Ensure front desk operations reflect EuphoraMD's elevated, calm, and boutique clinic environment. Manage the EuphoraMD Instagram account, posting and reposting approved content from staff and leadership. Coordinate and book all staff training and track completion. Order and organize office and front-of-house supplies. Support internal team communication and coordination as guided by the Clinic Director. Set the tone for the clinic through your professionalism, attitude, and leadership presence.

Who You Are

You are thoughtful, warm, and naturally leave a lasting impression on everyone you meet. You take pride in being organized and proactive, but you're just as happy rolling up your sleeves and jumping in wherever help is needed -- no task is too big or too small. You thrive in environments where elevated client care matters and bring experience that is diverse and varied. You're comfortable managing both people and systems, including practice management software like JaneApp, and you genuinely enjoy keeping things accurate, streamlined, and running smoothly. You lead with calm confidence, curiosity, and care, and you play an important role in shaping a positive, cohesive team culture while ensuring every client feels exceptionally well cared for.

Why EuphoraMD

At EuphoraMD, we combine advanced medical aesthetics with a personalized, boutique approach. Our clinic is built on trust, education, and excellence -- for both clients and staff. This role offers the opportunity to play a central leadership role in a growing clinic while working in a flexible hybrid structure.

Inclusive Candidate Encouragement & Application Review Disclaimer

We know that no job description can perfectly capture every possible background or experience that might make someone a great fit. We encourage candidates to apply

even if you don't meet every single qualification

listed -- what matters most to us is a genuine interest in the role and the skills you bring. Research shows that many talented applicants may hesitate to apply unless they meet every criterion, and we want to ensure that doesn't hold you back.

We review each application thoughtfully and fairly. If your qualifications and experiences align with what we're looking for and you are selected for an interview, a member of our team will contact you. If you are not contacted, please understand that we receive many applications and are not able to respond individually to every applicant.

Job Type: Full-time

Pay: $24.00-$35.00 per hour

Expected hours: 30 per week

Ability to commute/relocate:

Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)
Experience:

Front desk: 1 year (preferred)
Work Location: Hybrid remote in Vancouver, BC