SunCare Clinic is a health and wellness center specializing in Traditional Chinese Medicine (TCM), with a strong focus on acupuncture, moxibustion, Chinese herbal therapy, and other holistic treatments. Our clinic operates both a
Professional Clinic
and a
Student Clinic
, providing high-quality care to the community and hands-on training opportunities for students.
Key Responsibilities
Oversee the daily operations of both the Professional Clinic and Student Clinic to ensure smooth and efficient workflow.
Manage scheduling, patient flow, and resource allocation to optimize service quality and customer satisfaction.
Supervise and support clinic staff and student practitioners; provide guidance on clinic policies and procedures.
Ensure compliance with health and safety regulations and maintain high standards of cleanliness and professionalism.
Support marketing and business development efforts, including promoting clinic services, building client relationships, and contributing to sales growth.
Monitor clinic performance metrics, analyze business data, and implement strategies for operational improvement.
Collaborate with educational program coordinators to facilitate student training and clinic-related academic activities.
Represent the clinic's values, fostering a welcoming and culturally respectful environment that aligns with the principles of Traditional Chinese Medicine.
Qualifications
2-3 years of experience in clinic or healthcare operations management (experience in TCM or acupuncture clinics is an asset).
Strong understanding or interest in Traditional Chinese Medicine, acupuncture, and related health services.
Proficiency in both English and Mandarin is required. Excellent organizational, problem-solving, and leadership skills.
Good business sense with the ability to support marketing, sales, and customer relationship building.
Strong interpersonal and communication skills, both verbal and written.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Job Type: Full-time
Pay: $22.00-$25.00 per hour
Expected hours: 37.5 per week
Benefits:
Extended health care
On-site parking
Work Location: In person
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