Job Description

Company Overview

We are an emerging, physician-led functional medicine start-up clinic in Richmond Hill committed to holistic, evidence-informed care. Our clinic blends conventional medicine with integrative therapies such as regenerative injections, IV infusions, neurotherapy, and lifestyle medicine to address the root causes of chronic conditions.

Summary

We're looking for a dynamic and experienced Clinic Manager to lead the day-to-day operations of our clinic and help build our systems from the ground up. This is a full-time, contract position ideal for someone with 3-5 years of relevant experience who thrives in fast-paced, start-up environments.

You'll play a critical role in creating and implementing the clinic's policies, procedures, workflows, and operational infrastructure, while ensuring a consistently exceptional patient experience.

Responsibilities:

Operations & Workflow Management

Oversee day-to-day clinical and administrative operations Design and implement operational workflows, checklists, and SOPs Coordinate patient scheduling, intake, treatment flow, and follow-ups

Leadership & Team Coordination

Recruit, onboard, and train front-desk or support staff as needed Lead team meetings, foster a collaborative and efficient work culture

Patient Experience & Clinical Support

Ensure a warm, organized, and professional atmosphere for all patients Handle escalated patient concerns and maintain high service standards Support the delivery of functional and regenerative therapies (training provided)

Administrative & Compliance

Manage inventory, supplies, vendor relationships, and equipment Maintain patient confidentiality and ensure compliance with healthcare regulations Create documentation systems for informed consent, safety protocols, and quality control

Strategic Growth Support

Assist with new program launches, clinic marketing coordination, and business development tasks Generate operational reports and identify areas for efficiency and improvement

Requirements

Experience:

3-5 years of direct functional medicine clinical and management experience.

Start-Up Ready:

Demonstrated ability to build workflows, systems, and procedures from scratch

Technology:

Comfortable using EMRs and practice management systems

Soft Skills:

Strong interpersonal communication, problem-solving, and adaptability

Education:

Diploma or degree in Healthcare Administration, Nursing, or related field

Leadership:

Proven ability to lead teams and cultivate high-performance work environments

Why Join Us?

Be part of building a new kind of healthcare model in the GTA Work closely with passionate clinical founders committed to innovation Help shape the patient journey, systems, and team culture from day one Exposure to advanced modalities such as PRP, IV therapy, neurotherapy, ozone, and more Flexible and collaborative work environment
Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Benefits:

Flexible schedule On-site parking
Schedule:

Monday to Friday
Work Location: In person