Job Description

Office Manager - Barrie Clinic (Full-Time)

FOTIS Physio and Wellness - Barrie, Ontario

FOTIS Physio and Wellness, a premier physiotherapy and wellness clinic in Barrie, Ontario, is seeking a

dynamic, organized, and people-focused Office Manager

to join and lead our administrative team. We pride ourselves on providing exceptional patient experiences in a warm, community-oriented environment--and we're looking for someone who shares that passion.

This is a fantastic opportunity for an experienced office administrator or clinic coordinator looking to advance their career in healthcare management.

Key Responsibilities

Manage the clinic schedule, including booking appointments and handling all patient inquiries (phone, email, and in-person) with professionalism and care. Oversee patient billing and payments while ensuring accuracy in daily accounting. Hire, train, mentor, and support front desk administrative staff, fostering a positive and productive team culture. Communicate effectively with the clinic owner(s), practitioners, and the wider clinical team. Maintain accurate patient records while ensuring confidentiality and compliance within our EMR system. Uphold a clean, organized, and welcoming front desk and waiting area. Support the growth of the clinic by promoting services internally to patients and externally within the community. Ensure seamless daily operations in a fast-paced, multidisciplinary clinic setting.

What We're Looking For

Diploma or undergraduate degree (preferred). Minimum

2 years

of experience in customer service, clinic administration, or a related role. Prior leadership or office management experience is a strong asset. Knowledge and hands-on experience with

WSIB and MVA paperwork and billing protocols

.

Familiarity with EMR systems (e.g., Jane App, Clinicmaster) is a significant advantage.

Excellent verbal and written communication skills. Strong organizational, multitasking, and detail-oriented abilities. Professional, confident, and friendly demeanor. Effective problem-solving and time-management skills. Tech-savvy with intermediate proficiency in Microsoft Office and Google Suite. Positive energy and a genuine passion for helping people. An understanding of healthcare services such as physiotherapy, massage therapy, and other wellness disciplines.

Why Join FOTIS?

Be part of a respected, well-established clinic in the heart of Barrie. Work with a supportive, collaborative, and high-performing team. Contribute to a mission-driven environment focused on improving the health and well-being of the community. Opportunities for continued growth, leadership, and professional development as the clinic expands.
Job Types: Full-time, Permanent

Pay: $21.00-$24.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Casual dress Company events Extended health care On-site parking Paid time off Store discount
Application question(s):

Must have previous experience working in physiotherapy or a chiropractic clinic Must have one your experience with WSIB and MVA
Work Location: In person