Job Description

Echelon Wellness is a patient-focused organization striving to enhance the health and well-being of specialized populations through patient care. Our focus is on providing exemplary physical and mental health care for military veterans.

We are seeking a Clinic Manager to join our team in the Ottawa region to oversee the day-to-day operations of the clinic, ensuring the delivery of high-quality patient care, efficient workflows, and compliance with healthcare regulations. This role involves managing staff, resources, and finances while creating a positive and professional environment for both patients and employees.

Responsibilities:

"Running the Business" at the frontline clinic level resulting in the effective and efficient operations of all clinics in respective area. Provide leadership, direction, coaching and reporting on all operational aspects at the clinic level. Manage employee schedules to meet referral demand and optimization of equipment utilization and ensure coverage during vacations and absences. Work with staff to develop their professional development goals; encourage cross training. Weekly meetings with company executive members to track key performance indicators Monitor technical problems with equipment and facilities, coordinate repair and maintenance. Order supplies and monitor usage. Continuously manage and improve work processes at the clinic. Handle all problem resolution: correct reporting errors; address client issues; non-compliance issues; WSIB, etc. Implement procedural, administrative and organizational changes as per business objectives. Responsible for site inspection readiness ensuring all regulatory and accreditation requirements are met including quality assurance, health and safety.

Qualifications, Experience & Requirements:

3+ years of management experience in healthcare. Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity, and kindness. Ability to rapidly learn and adapt to changing environments and clients. Excellent presentation and relationship-building skills, combined with the ability to engage, inspire, and build credibility. Ability to operate with high degree of integrity and sincerity. Demonstrated leadership, reliability and flexibility. Knowledge of and demonstrated ability in corporate core competencies. Positively influence and lead staff members Demonstrate effective decision-making and problem-solving skills.
Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Extended health care
Work Location: In person

Expected start date: 2025-10-15