Job Description

Clinic Manager - Canmore Family Eye Care

Location:

Canmore, Alberta

Start Date:

No later than

November 25, 2025

Are you a motivated leader with experience in customer service, medical setting or healthcare administration? Do you excel in dynamic environments and enjoy inspiring a team to achieve excellence? Canmore Family Eye Care is a thriving, well-established Optometry and Dry Eye clinic -- and we're looking for a

Clinic Manager

to bring strong leadership, operational know-how, and a passion for patient care to our growing practice.

About Us

At Canmore Family Eye Care, we're proud to offer a professional, fun, welcoming, and service-driven environment for both our patients and our team. As we continue to expand our optometry and dry eye services, we're seeking a manager who will help nurture our growth, strengthen patient relationships, and maintain the high standard of care our clinic is known for.
Whether your background is in healthcare, your ability to connect with people and lead effectively will be key to your success. Comprehensive training will be provided to ensure you feel confident and supported in your role.

Key Responsibilities

Leadership & Team Development

Supervise, train, and motivate clinic staff to create a positive, efficient, and patient-focused workplace. Foster collaboration and accountability to ensure excellence in service and operations.

Patient Experience

Welcome patients and visitors with professionalism and warmth. Manage inquiries and calls promptly, ensuring all interactions reflect our commitment to outstanding care.

Operations

Coordinate daily scheduling and clinic workflow for smooth, timely service delivery. Partner with leadership to identify business opportunities and support revenue goals.

Financials

Daily cash outs and banking. Reconciliation of monthly statements and preparation of monthly reports and back-up. Alberta Health Care billing submissions. Receivables and Payables

Inventory & Product Management

Monitor and manage stock of clinical supplies, office materials, and eyewear. Ensure timely delivery and a high standard of product presentation.

Issue Resolution

Address patient or staff concerns quickly and professionally to maintain satisfaction and loyalty.

Collaboration & Strategy

Work closely with ownership and clinical teams to optimize operations, enhance patient services, and support strategic initiatives.

What We're Looking For

You are a...

Proactive Leader:

Skilled at guiding teams toward success with positivity and accountability.

Customer Service Advocate:

Dedicated to providing an exceptional patient experience.

Organized Multitasker:

Comfortable managing multiple priorities while keeping details in check.

Strong Communicator:

Empathetic, clear, and collaborative in your approach.

Continuous Learner:

Open to ongoing training and professional growth.

Adaptable Professional:

Thrives in a fast-paced, evolving clinic environment.

Industry Experienced:

Prior work in optometry or medical settings is an asset.

Administrative Expert:

Strong skills are required in both word and excel, and efficiency in typing is a must.

Why Join Us

Competitive salary (based on experience) Comprehensive benefits package, optical perks such as glasses and contact lenses and eye exams. Opportunities for growth and professional development Supportive and positive work culture Live and work surrounded by the natural beauty of Canmore and the Rocky Mountains

Additional Details

Applicants must have secure local housing in Canmore or Banff, and be legally eligible to work in Alberta/Canada. Willingness to complete additional training or certification programs related to the role. Only qualified candidates will be contacted for interviews.
If you're ready to bring your leadership skills to a high-performing, patient-centered clinic and make a meaningful impact in a thriving clinic in the beauty of Canmore, we'd love to hear from you!
Please send your

cover letter, resume,

and any additional information that highlights why you'd be an excellent fit for

Canmore Family Eye Care. hello@canmoreeyecare.com

Job Types: Full-time, Permanent

Expected hours: 35 - 40 per week

Benefits:

Dental care Extended health care Life insurance On-site parking Vision care
Application question(s):

Are you located in Canmore or Banff or Exshaw? Are you legal to work in Canada?
Experience:

Management: 3 years (preferred)
Work Location: In person