Job Description

Clinic Director

Massage Addict is 100% Canadian owned and locally operated. With over 115 multi-disciplinary clinics and more than 1,800 Registered Massage Therapists, Chiropractors, Acupuncturists and Reflexologists across the country, you'll be part of a team that helps over 73,000 Canadians each month manage their pain, stress, and anxiety.

Position Summary

A North Toronto location is looking for a Clinic Director with strong leadership and management abilities, a professional communication style, and a great personality with the desire and passion to contribute to the clinic's success.

The Clinic Director is responsible for all daily operations of their clinic, maximizing results through revenue driving efforts and effective recruiting, scheduling and retention of therapists and front desk team. This position is also required to facilitate training for any new staff.

Responsibilities

Creates and maintains a highly motivated work environment by communicating regularly in a positive, motivating manner

Recruits, selects, and retains therapists and front desk staff

Actively networks with Practitioners through Colleges, Associations, and other events

Involves entire team in clinic event organization, encouraging initiative and ownership

Develops future leaders through providing SMART development plans minimum once per year

Ensures clinic team is trained effectively for success using Franchise Systems manual

Ensures proper maintenance of client files, maintain confidentiality

Abides by all regulations, by College, Association, and the Insurance companies

Ensures adequate staffing of the clinic. Maintaining a schedule that supports the business during all hours of operation

Plans and follows up with client cancellations and no-shows and missed monthly appointments

Ability to be creative in building local store marketing strategies and business development within the community

Ensures cash is recorded, accounted for, and deposited as per policy

Completes weekly inventories, identifying and controlling "shrinkage" issues.

Requirements & Qualifications

College or University Degree

Minimum of three years' sales and management experience

Previous successful clinic-level management/ownership employment experience is preferred

Excellent communication, interpersonal, and motivational skills

A proven ability to teach, coach, and direct a team

Excellent organization skills and the ability to work in a fast-paced environment

Clinic Details

Monday - Friday: 9am - 9pm

Saturday 9am - 5pm

Sunday 9am - 5pm

If you meet our requirements and have related experience, talent, and are looking to work in a supportive environment, then Massage Addict is the place for you!

Interested in applying?

Visit our website to learn more and submit your resume at MassageAddict.ca/Careers or email: Careers@MassageAddict.ca

We thank all applicants but only those qualified will be contacted.

Job Types: Full-time, Permanent

Work Location: In person