. This role is front-of-house and is essential to the smooth flow of the clinic. You'll be the first point of contact for patients, support our physiotherapists, and also assist with our sport medicine physician scheduling and medical office processes.
Role Overview
This is an in-clinic role in our
South Edmonton
location.
Full-time preferred (Monday-Friday, with occasional early evening shifts).
You will:
Welcome patients and provide an exceptional, positive clinic experience
Answer phones, book appointments, and manage the physiotherapy & physician schedules
Process payments, direct billing, and insurance documentation
Support our physicians with medical office admin (e.g., faxing, referrals, requisitions)
Maintain clinic flow, cleanliness, inventory, and daily organization tasks
Assist physiotherapists with treatment room turnover and operational support as needed
We're Looking For Someone Who:
Is warm, approachable, and thrives in a patient-facing role
Is organized, detail-focused, and can manage multiple priorities
Communicates clearly and professionally
Works well in a team and independently
Has strong computer and scheduling system skills
(Experience in a medical/clinic setting is an asset, but we are willing to train the right person)
Qualifications
Customer service or administrative experience required
Previous clinic or medical office experience is an asset
Comfortable learning clinic software (Healthquest/Juvonno/Accuro or similar)
Ability to maintain confidentiality and follow healthcare admin standards
Why Work With Us?
Supportive, collaborative environment
Opportunity to learn sport medicine and medical office coordination
Growth and training opportunities within our expanding clinic network
Work alongside physiotherapists, physicians, kinesiologists, and other health professionals
Committed to providing exceptional patient care and teamwork
Why Join Us?
Advantage Sport Medicine is a leading provider of sport and musculoskeletal medicine in Alberta. You'll be part of a supportive, close-knit team that values wellness, collaboration, and professional growth.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care
Wellness program
Work Location: In person
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