Job Description

About us

Turning Point is a progressive, non-profit organization actively engaged in changing the conversation surrounding homelessness, substance use, HIV and vulnerable populations. We seek to adapt to the needs of our community and are currently collaborating with Shining Mountains on providing warm up winter space to address the needs of our vulernable persons at risk of severe weather this season.

Position: Client Support Worker (Nights)

Emergency Winter Supports in a temporary warm up space

Shifts are 7pm-7am, 3 days on and 3 days off; possibility of part time or casual also if preferred

Play a key role in the provision of services, including:

Provision of safe warming space through nights during winter until March 31, 2026 Develop/maintain trusting, caring, non-judgmental and supportive relationships with street-involved people and anyone accessing services Provide support including: Psycho-social support Basic needs items (food, hygeine, cold weather gear) Social service and health referrals Advocacy Support system navigation A safe and calm space for individuals at risk

Community

Support the participation of individuals affected by addictions and related issues in all aspects of Turning Point Promote and facilitate the participation of target populations in regional and provincial activities Create awareness about homelessness, substance use and related issues in the community Teach interested people about Turning Point and refer individuals to internal Turning Point programs Positively represent Turning Point in the community Referrals to addictions, mental health, and other community services

General Duties

Contribute to the work of the cohesive multi-disciplinary team Foster a safe environment through the development of healthy therapeutic relationships Ensure the safety of self, partner, and the community as a whole Respond to a variety of emergencies Support people in crisis and/or employ de-escalation practices Adhere to established goals and objectives Maintain current knowledge and skills Other duties as necessary

Program Development, Evaluation and Reporting:

Data collection and entry Motivate programming and policy change to be inclusive of our target populations Meet regularly with supervisor for consultation and activity updates

Qualifications:

A diploma in social sciences, health or related field and/or a combination of education and work experience is preferable Experience working with marginalized individuals Knowledge, experience or willingness to learn about substance dependence , the housing crisis, drug practice and culture, communicable diseases, sexual health, vulnerable populations, affected populations, mental health, and concurrent disorders Flexibility, creativity, motivation, enthusiasm and an inclusive and equitable non-judgmental attitude Ability to demonstrate self-awareness of own beliefs and biases Ability to work in a multidisciplinary team setting Ability to work evenings and weekends Valid CPR/First Aid Training in suicide intervention, non-violent crisis intervention, and FOIP is an asset Fluency in English and written communication skills

Applying

A resume and cover letter must be submitted for consideration.

Those with a history of substance use and/or those with lived experience of homelessness are strongly encouraged to apply.
We thank all applicants for their interest, but only those candidates selected for an interview will be contacted.

Job Types: Full-time, Temporary, Contract
Contract length: 3 months

Pay: From $24.00 per hour

Expected hours: 44 per week

Benefits:

Flexible schedule On-site parking
Work Location: In person