Job Description

About Us

We are an established and growing business with a

25 year history of creating purposeful health and wellness impact.

We teach people how to eat well and still have a life!

Our team of

private practice Registered Dietitians

provide scientific, evidence-based services to help individuals and companies achieve improved health, mental health and wellness. Our certified practitioners deliver one-on-one health coaching, professional speaking engagements and consulting support that is grounded in

compassion, collaboration, and customization

. We believe in providing

peace of mind

by creating supportive, client-centered experiences that meet people where they are.

Our team offers

local and digital nutrition consulting services for both consumers and business:

We are leaders in both in-person and virtual nutrition counseling for individuals, families, and employees at work. We offer professional speaking engagements, online learning, and workplace nutrition solutions for corporate wellness programs. As consulting experts for the food and grocery industry, we help to elevate the marketing initiatives, strategy, and innovation of healthy brands. We continue to create one-of-a-kind online courses and digital nutrition resources that solve the most common nutrition and health challenges for individuals and corporations.
Food. It sounds so simple but can often be hard to figure out. Like you, we seek a balanced lifestyle that nourishes good health but also satisfies the soul.

Our mission is to empower people to create a healthy and joyous relationship with food and your body.

This means getting enough nerdy nutritious foods for health while also saving room for soulful foods chosen exclusively for taste and social fun like nachos and dessert.

We prioritize

a company culture where customers and our internal team will feel a sense of pride, positivity and purposeful living

as a result of the experiences at our company.

Job Summary

We're seeking an

energetic, compassionate, results driven and highly organized

Client Success & Sales Coordinator

to join our in-person team in Calgary. This is a

part-time employee role (25 hours/week)

focused on helping prospective clients feel welcome, supported, and confident as they begin their nutrition and wellness journey.

As a key member of our client experience team, you'll embody our company values of

peace of mind

,

compassion

,

collaboration

, and

customization

in every interaction. You'll respond to inbound inquiries, guide clients through our service offerings, and work alongside our Sales Manager to ensure every person feels heard, respected, and empowered.

This is a

consultative, inbound-only role

-- no cold calling is required at this time based on the warm leads coming into our practice.

Key Responsibilities

Respond to inbound inquiries

via phone and email with empathy, professionalism, and warmth

Schedule and facilitate intake appointments

on videoconference or phone and book right fit clients with one of our trusted Dietitians

Build rapport with prospective clients

by listening to their wellness goals and health concerns

Clearly explain our personalized services

and coaching programs

Match and book clients

with the right practitioner and program, customizing recommendations based on their needs

Support and attend sales calls

with the Sales Manager as needed

Maintain accurate CRM records and follow up with leads

who have not yet booked

Work closely with the team

in a collaborative, feedback-friendly environment Welcome clients in person at our Calgary office and create a peaceful, supportive environment

Contribute to a team culture

that values growth, collaboration, fun, and shared success

Who You Are

Driven to make a difference and win

: you measure success by both client impact, doing good in the world as well as sales performance

Equally passionate about people and performance

: you own your metrics and growth and understand great client experiences and strong conversions go hand in hand

Energetic, motivational, self-confident and positive

: you bring uplifting energy and assurance to conversations and teams

Compassionate and empathetic

: you make people feel safe and understood

Warm, approachable, and people-focused

: you naturally build trust and rapport and maintain a high level of ethics, professionalism and integrity in all you do

Highly organized and self-directed

: you thrive on creating and maintaining good systems, own your results and use your time effectively

A collaborative team player

: you enjoy contributing to shared goals

Emotionally intelligent:

you are an active listener, can adapt quickly to unexpected situations, roll with uncertainty, maintain a positive outlook and use setbacks as learning opportunities.

Resilience:

you can handle sales rejection, don't take things personally, seek feedback to continue to grow and can keep pushing forward and persevere in the face of obstacles.

Personally passionate about health and wellness

: you walk the talk and live your values Committed to

customized, client-centered service

that's never one-size-fits-all

Qualifications

2+ years in a client-facing or consultative role

(sales, intake, or advisory experience)

Post-secondary education required

(diploma, degree or certification in any field related to this job description) Strong

written

and

verbal communication skills

to effectively present services, answer questions and build rapport with customers

Excellent interpersonal skills

to connect with prospective clients, understand their needs and build rapport. Strong

understanding of health and wellness

and

personal value for maintaining a healthy lifestyle

Tech-savvy

(comfortable with digital tools, CRMs, and scheduling platforms) Able to work

in person at our Calgary office

, with some flexibility in start times

Compensation Package

Employee Model (Part-Time | 25 Hours/Week)

3 Month contract; following a successful period of performance and achievement of sales target this position may be converted to a permanent role.

Base Pay of $21-23/hour plus commission

Schedule

25 hours per week (in-person) Flexible start times within core business hours, Monday to Friday to accommodate your personal and family schedule.

Perks & Benefits

Opportunity to earn more by exceeding sales targets Flexibility for time off and vacation Team appreciation activities and celebrations Training and development support Respect for work-life balance is honoured Opportunity to attend team social activities Growth into full-time roles with benefits available

Growth Opportunities

This role offers growth opportunity into more senior roles, sales management, or operational leadership roles for those who excel. We invest in our team and value people who want to grow with us.

How to Apply

If you're someone who thrives on connection, lives a healthy lifestyle and measures success by both creating a meaningful impact as well as sales performance, we'd love to meet you.

Due date for application:

Accepting applications as soon as possible until filled or at the latest Wednesday June 4, 2025.

Start date:

Flexible but ideally as soon as possible

Please send your

resume

and a

detailed cover letter

to CEO and Founder Andrea Holwegner:

careers@healthstandnutrition.com

Important: In addition to your resume please submit a cover letter that answers the following questions:

1. What prompted you to apply for this position?

2. After reviewing the job description and our company website what professional skills and experience do you have that you feel you can offer our business?

3. After reviewing the job description and our company website what about our practice personally appealed to you?

4. Do you enjoy wellness, food, cooking or some aspect of healthy living? If so how?

5. What are you looking for most from our team/practice both personally and professionally?

Before submitting your application it is strongly recommended that you review our company website and get a good feel for our company values, services and if you would be a good fit. Visit www.healthstandnutrition.com.

Job Type: Part-time

Pay: $21.00-$23.00 per hour

Expected hours: 25 per week

Additional pay:

Commission pay
Benefits:

Company events Flexible schedule On-site parking
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday
Application question(s):

Are you located in Calgary, Alberta, Canada?
Experience:

Sales: 2 years (preferred)
Language:

English (required)
Work Location: In person