You're organized, adaptable, and thrive in roles where client service and operational coordination go hand in hand. You take pride in delivering great experiences, staying ahead of deadlines, and supporting a team that values professionalism, care, and initiative.
What You'll Do
As our Client Service & Office Coordinator, you'll provide key administrative support to Partners and the Administrative team while helping to ensure seamless day-to-day operations. This is a full-time, in-office role based in our Burlington location, with your time equally split between client service and reception/office coordination.
You'll be involved in everything from supporting tax and assurance workflows to managing front desk interactions, helping us meet deadlines, and ensuring our internal operations run smoothly.
Full training is provided. Experience in accounting or tax is a bonus but not required.
About Bateman MacKay LLP
At Bateman MacKay, we believe in Numbers Plus. The numbers are what we do -- the "plus" is everything else we offer our clients and our team members.
We're a mid-sized firm that delivers high-quality accounting, tax, and business advisory services while creating an environment where team members feel supported, engaged, and trusted to grow. In a profession known for burnout, we focus on work-life harmony and long-term career sustainability.
Our team is collaborative, our leadership is accessible, and our culture is built on mutual respect and professional development. Whether you're early in your career or experienced and looking for a fresh start, this role offers the chance to contribute meaningfully and grow with a team that truly values your skills.
Your Core Responsibilities
Client Service Coordination
Provide support for recurring tasks and peak periods
Administer NTR and Assurance engagements (drafting, tracking, follow-ups, archiving)
Coordinate tax filings (T1, T3, T4, T5, HST, etc.)
Manage workflow, data entry, and deadline tracking
Handle client setup, proposals, engagement letters, and government correspondence
Support invoicing, AR, WIP, and Ontario annual returns
Office & Reception Support
Greet and support clients in person and over the phone
Coordinate mail, couriers, supplies, groceries, and office tidiness
Maintain boardrooms, kitchens, and reception spaces
Assist with outgoing correspondence and courier disbursements
Team Collaboration
Participate in bi-weekly department huddles and check-ins
Communicate regularly with the Director of Operations & Administration
Report weekly workflow updates and manager status updates
Contribute to an organized and responsive admin function
What You Bring
2+ years in an administrative role, preferably in a professional services environment
Exceptional organization, time management, and multitasking ability
Strong communication and interpersonal skills
High accuracy and attention to detail
Proficiency in Microsoft Office and ability to learn new systems quickly
A positive attitude and growth mindset
Other Requirements
Completion of College or University program preferred
Clear criminal background and credit check
Legally eligible to work in Canada
Valid Ontario driver's license and access to a vehicle
What You'll Get at BMCA
Nine (9) Fridays off during July and August to recharge after busy season
Competitive salary and fully paid health, dental, and vision benefits
RRSP matching and wellness incentives
Professional development, mentorship, and room to grow
Social events, in-house committees, and a culture that celebrates wins
Ergonomic workstations, quality coffee, healthy (and some less healthy) snacks
If you're ready to take on a role that values service, structure, and collaboration, we'd love to hear from you.
Apply now by sending your resume and cover letter to:
careers@batemanmackay.com.
Bateman MacKay is an equal opportunity employer and we accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Respect for the dignity and worth of every individual in the workplace is fundamental for us. Our Firm recognizes the importance of diversity and fosters an inclusive, cohesive, and compassionate culture modeled by our Partners and employees. If you require assistance please contact Human Resources at: careers@batemanmackay.com
Job Types: Full-time, Permanent
Pay: $45,500.00-$53,000.00 per year
Benefits:
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Application question(s):
Are you proficient in Microsoft Office?
Experience:
Administrative: 2 years (required)
Work Location: In person
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