Job Description

Join Our Team as a Client Service Coordinator!

At PICN, we bring compassionate, high-quality care directly to clients in their homes, schools, and retirement communities across the Durham Region. Join a team where your skills are valued, your growth is supported, and your impact is meaningful!

We are currently seeking a dynamic

Client Service Coordinator

to join our dedicated team. In this pivotal role, you'll play an integral part in ensuring seamless staffing and scheduling our services. If you're organized, detail-oriented, and passionate about supporting healthcare professionals, we'd love to hear from you!

What You'll Do:

Schedule Nursing staff and ensure client coverage within the Durham Region. Input client data into our system (AlayaCare), maintaining accuracy and confidentiality. Receive and process Health Partner Gateway (HPG) referrals and medical orders in a timely manner Communicate effectively with clients, families, and staff Tackle daily scheduling challenges with confidence and care Maintain accurate records and assist with reports Occasionally provide after-hours on-call support

What You Bring:

Completion of high school or equivalent; post-secondary certification in Medical Terminology is an asset At least two years of experience in scheduling coordination, ideally within a healthcare setting Skilled in using AlayaCare, Health Partner Gateway (HPG) is an asset, and Microsoft Office (Word, Excel, Outlook) Strong organizational abilities and clear, effective communication skills Maintains a calm and professional approach, with a high regard for confidentiality Detail-oriented with a proactive, solution-driven mindset Ability to work evenings, weekends, and holidays

Must be able to commute to Whitby, ON

COVID-19 vaccination or valid exemption required

Why PICN?

A supportive, mission-driven team Opportunities for growth and contribution Meaningful work that makes a difference in people's lives
Apply today and help us deliver the care our community counts on!

Accessibility Statement:

Partners In Community Nursing is committed to accommodating applicants with disabilities throughout the recruitment and selection process, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Please inform us in advance if you require any accommodations.

Job Type: Part-time

Benefits:

Employee assistance program
Work Location: In person