Job Description

Join Our Team!

The Physio Studio Health and Wellness Center is looking for a friendly and organized Client Service Coordinator to be the welcoming face of our physiotherapy clinic. If you're passionate about providing exceptional customer service and supporting a team dedicated to health and wellness, we want to hear from you!

What We Offer:

A positive and collaborative work environment Opportunities for professional growth and development Flexible scheduling options Access to ongoing training and professional development

Key Responsibilities:

Greet clients warmly and ensure a positive experience from the moment they enter Manage phone calls, scheduling, emails, and appointment confirmations Manage a comprehensive and accurate intake process during the patients' initial clinic visit and throughout the treatment plan Aid patients in completing paperwork at the clinic to prevent errors and ensure accurate information Assist with administrative tasks, including direct billing to insurance companies and keeping track of payments Bill to auto insurance companies for "Motor Vehicle Accident" (MVA) patients Work directly with the "Workers Compensation Board" (WCB) to assist injured patients Perform general administrative tasks such as filing, faxing, and scanning documents Support the team with any additional duties as needed Familiarity with the "Jane App" software system is considered an asset

Qualifications:

High school diploma, G.E.D., or equivalent Proficient in computer operations and data entry Flexibility and adaptability to change Previous experience in a receptionist or administrative role preferred Excellent communication (verbal/written) and interpersonal skills Strong organizational abilities and attention to detail Prior experience in a physiotherapy clinic setting and utilizing Jane software is an asset but not a requirement

Why Join Us?

Becoming a part of The Physio Studio means joining a dedicated team that values your contributions. We are committed to providing a supportive atmosphere where you can thrive and grow.

Ready to be the first point of contact for our clients? Apply today!

To apply, please submit your resume along with a brief cover letter highlighting your experience and enthusiasm for this role. You can also email your resume to info@physiostudiohealth.ca.

Job Types: Full-time, Part-time, Permanent

Pay: From $16.50 per hour

Benefits:

Casual dress Flexible schedule On-site gym On-site parking Store discount
Education:

Secondary School (required)
Experience:

Computer operation: 1 year (required)
Work Location: In person

Expected start date: 2025-07-23