Job Description

Company Description

Saatchi & Saatchi is an advertising agency with the belief that creativity, data, media and technology should all work together, and we use that to influence human behavior and drive success for clients. S&S is one of the world\'s largest agency networks with 114 offices and more than 6000 employees globally. Here in our Toronto office we work with some of the countries most valued brands including Toyota, Lexus, Quesada and Mondelez just to name a few. We\'re an award winning agency in both creativity and effectiveness, so it\'s really important for us here to convert that innovation and the great ideas into real tangible business results for the organization.



Our business is growing quickly rapidly and we\'re looking for new talent to join our team. We are seeking an Account Supervisor who has a passion for digital advertising, a strong understanding of the hospitality and hotel industry/and or tourism and has exceptional client service skills.

Role

The Account Supervisor works closely with the rest of the digital marketing teams acting as the main client contact. You are responsible for having a deep understanding of client business needs, looking at travel tourism trends and being able to relate those back to performance across digital channels. In addition to this you will manage the workflow and help delegate project management across all media teams.

Admin & Financial Responsibility

Accountable for the overall financial and administrative health of the account

Assists in setting annual revenue targets.

Flags updates or shifts to the forecast throughout the year

Project Management

Drives for clear, timely, complete client briefs

Oversees projects from start to finish - owns the timelines; establishes resource requirements; communicates changes, risks, and threats in a timely manner

Connects with clients on all timelines and deliverables

Brand Stewardship

Knows the clients\' products and services, the customer, and the competitive landscape

Understands the dynamics and drivers of the business and key business metrics

Appraises work and requests for work against the business and marketing priorities, and recommends changes in direction if needed

Nurtures client relationship and champions agencies work

Business Leadership

Identifies organic growth opportunities and new ways of working with clients

Has an understanding of digital media and can confidently talk about paid search, social and display/programmatic

Identifies gaps in agency or team processes and recommends improvements that will better service the clients\' needs

Monitors marketing and industry news, trends, and award-winning work

Shares POVs that may interest or inspire our clients

People and Relationships

Builds strong, collaborative and trusting relationships with clients

Effectively delegates to media teams while remaining accountable for the successful delivery of the work

Professional Skills

Manages own workload through delegation and collaboration

Manages conflicts, provokes discussions, exercises empathy when needed and able to make difficult decisions

Effectively communicates thoughts and ideas; simplifies complexity

Qualifications

• 3-4 Years client service experience

Experience in Hospitality and Tourism Marketing an asset

Understanding of Digital Advertising

Additional Information

Saatchi & Saatchi Toronto is an equal opportunity employer with a strong commitment to diversity and inclusion. Drawing on valuable perspectives and insights from our unique workforce allows us to continue sharing our best work with the world. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests.

Publicis Groupe