Client Relationship Management Senior Analyst

Toronto, ON, Canada

Job Description


Company: MarshDescription:Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today\xe2\x80\x99s increasingly uncertain global business environment, Marsh helps clients to thrive and survive.Marsh is seeking candidates for the following position based in the Toronto office:Senior Client RepresentativeWhat can you expect?This role consists of contributing to revenue retention and revenue growth by assisting in the implementation of insurance solutions that meet clients\xe2\x80\x99 needs. The individual will provide support to clients and client facing professionals within the team. The candidate will be responsible for proactively and comprehensively responding to client needs and supporting opportunities development initiatives from both an internal and an external perspective.What is in it for you?Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work. We are a company with a strong Brand and strong results to match. We offer a culture of internal mobility, collaboration and valued partnership with HR from the business.Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.Competitive pay (salary and bonus potential), Full benefits package \xe2\x80\x93 starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax-free savings account.).Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan. Benefits coverage starting Day 1.Flexible Remote Working & Workplace Schedules (Remote work only during Covid-19 pandemic).We will count on you to:Pre and Post RenewalAssist with the collection of renewal information from clients and underwriters.Assist in producing client proposals, analysis and presentations.Assist team in coordinating work with Client Support Services (CSS) \xe2\x80\x93 such as certificate of insurance issuance, binder issuance, invoicing preparation and preliminary policy review activitiesPrepare premium allocation and risk allocation for billing and taxation purposesManage the billing and accounts receivable activity on assigned accounts.Prepare Summary of InsuranceOn Going Basis:Complies with Marsh Professional Standards to ensure quality service to all clients including file maintenance and computerized files.Reporting of claims as required.Review of less complex insurance contract clauses.Interact regularly with colleagues/managers, clients, underwriters and premium financing companies.As needed - participate in client meetings, underwriter meetings, and group presentations.Possess a good knowledge of the client\xe2\x80\x99s operations and insurance programs.What you need to have:Post-secondary education or 3+ years of equivalent work experience.RIBO License; or willing to obtain within 3 months of hire.Possess a solid understanding of basic property/casualty insurance principals and risk management concepts.Detail oriented with good computer skills with proficiency in email, word processing and spreadsheet software (excel skills key), as well as working knowledge of presentation software.Excellent verbal and written communication skills.Results oriented with a strong client service focus.Ability to work independently and within a team-based environment.Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.What makes you stand out:Strong interpersonal skills enabling positive interactions with employees, management and clients.A profound sense of work organization and rigorous adherence to deadlines.A great team spirit.An ability to adapt to change and a willingness to question the status quo in order to improve the work environment.Excellent computer skills including proficiency in the Microsoft Office suite.In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual\xe2\x80\x99s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact ..is the world\xe2\x80\x99s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter ; ; ; and , or subscribe to .

Marsh McLennan

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Job Detail

  • Job Id
    JD2313325
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned