Job Description

Job Requisition ID: 10465Position Status: Temporary Full TimePosition Type: HybridOffice Location: Toronto (ON); Ottawa (ON)Travel Requirement: Travel not requiredLanguage Designation: BilingualLanguage Skill Levels (Read/Write/Speak): CBCSalary: Our salaries range from $ 70354.2 to $ 87942.74 and are based on qualifications and experience.About CMHCThe work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We value flexibility, enabling you to choose where, when, and how you work, based on business needs and your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.Join us and be part of a team that\'s committed to making a real difference and be part of something meaningful.What\'s in it for youWe\'ve got the purpose, the people and the perks you need for a fulfilling career. Here\'s what you get when you\'re a contract employee:

• 3 weeks of accrued vacation.
• Annual individual performance incentive.
• Group insurance coverage to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• A hybrid work model that gives you the flexibility to choose when to go to the office to maximize your productivity, at a minimum of 4 times per month.

About the role
Join the Multi-Unit Housing Client Relations team in the Bilingual Senior Analyst, Client Relations position. In this role, you will act as a junior account manager, and you will establish and maintain strong business relationships with internal and external clients while identifying opportunities for stronger partnerships with CMHC. You will work with clients and make recommendations on how to improve processes to help us make housing affordable for everyone in Canada.This is a temporary position until December 2025.What you\'ll do:

• Develop and maintain business relationships with housing providers that provide rental accommodations across the housing spectrum from shelters to market housing.
• Guide new and/or existing clients through CMHC\'s suite of programs which includes managing client expectations by providing program information, responding to client inquiries in a timely fashion and assisting in packaging funding applications.
• Develop and maintain strong internal relationships to support operational efficiency and a positive client experience.
• Offer strategic insights by tracking, reviewing, and reporting on key performance indicators and provide advice, guidance on potential solutions and improvements.
• Assist senior relationship managers, as needed, in managing complex and/or key client relationships.

What you should have:

• An undergraduate degree in business administration, accounting, or finance.
• A minimum of 3 years experience in real estate development or real estate finance.
• Experience in analyzing and interpreting business and financial data for client, operations, and market intelligence.
• Experience in developing existing and new relationships.
• Strong problem-solving and analytical skills.
• Bilingualism (English/French).

It would be great if you also had:

• Familiarity with multi-unit construction and development.
• Proficiency in using application systems and client relationship management tools.
• Advanced skills with Microsoft Excel and PowerBI.

Posting closing date: Note, the competition will remain active until filled.Our commitment to diversity, equity, and inclusionWe\'re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.What happens after you applyWe know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.If you applied before and you were not successful don\'t worry - we\'re always posting new positions, so don\'t hesitate to give it another shot. We\'re excited to see what you bring to the table this time around!

Canada Mortgage and Housing Corporation