Job Description

Job Requisition ID: 10860Position Status: Permanent Full TimePosition Type: HybridOffice Location: Ottawa (ON); Montreal (QC); Toronto (ON)Travel Requirement: Travel not requiredLanguage Designation: BilingualLanguage Skill Levels (Read/Write/Speak): CBCSecurity Requirement: Reliability StatusSalary: Our salaries generally range from $ 99646.37 to $ 124557.97 and are based on qualifications and experience.About CMHCThe work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We have flexibility, in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.Join us and be part of a team that's committed to making a real difference and be part of something meaningful.What's in it for youWe've got the purpose, the people and the perks you need for a fulfilling career. Here's the comprehensive and generous benefits you get when you're a permanent employee:

• Annual paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the roleJoin the Multi-Unit (MU) Business Operations System and Support division. In this role, you will provide effective expertise and guidance by leading multi-disciplinary projects impacting multiple stakeholders within the corporation in support of our strategic results.What you'll do:

• Work with sector and senior management to identify, develop and implement innovative business processes, data optimizations solutions and controls to address business risks and challenges.
• Design business system process required to improve operational capability, efficiency and client experience, within the MU commercial business and its related data environment.
• Create and maintain MU operations process and control documentation and develops strategies for effective insurance risk data analysis, governance, management, and reporting.
• Identify priority business needs for data, indicators and related analytics through effective engagement with clients and identify opportunities to take on new analytical techniques used for data analysis and interpretation.
• Develop and manage business reporting and monitoring while reviewing and maintaining data integrity.
• Work with leaders from various CMHC business lines and functions to identify opportunities for CMHC to fully leverage MU data for strategic advantages and work with them to document the data-driven business initiatives and supporting data governance use cases, anticipated benefits and data risk management framework assessment.
• Leverage and promote corporate data standards and governance as well as oversee data integrity and quality monitoring; collaborate with data experts as needed.
• Build and maintain relationships with internal clients at varying levels, taking into consideration their unique needs, challenges and circumstances.

What you should have:

• An undergraduate degree in a related field such as computer science, business administration or commerce.
• A minimum of seven years of relevant experience with increasing responsibilities in housing finance, insurance or business system management.
• An in-depth understanding of CMHC products and services.
• Sound analytical skills with a demonstrated ability to capture and synthesize information to develop recommendations and provide advice.
• The ability to deliver a persuasive and clear presentation of ideas that will convince others and gain acceptance of proposals or plans.
• The ability to work on different projects in ambiguity and in a fast-paced environment.
• The ability to establish and maintain effective working relationships.
• Strong background in processes, controls and systems.
• Superior problem-solving skills.
• Superior written and verbal communication skills in English and French.

It would be great if you also had:

• An MBA and/or PMP.
• A Lean Six Sigma certificate.
• A background in real estate, construction or project finance.

Posting closing date: Note, the competition will remain active until filled.Our commitment to diversity, equity, and inclusionWe're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.What happens after you applyWe know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.If you applied before and you were not successful don't worry - we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around!

Canada Mortgage and Housing Corporation