Job Description

Client Experience & Administrative Assistant (Part-Time)

Location:

Edmonton, AB

Hours:

10:00 AM to 5:30 PM --

Tuesday, Thursday, and Saturday required

;

Friday and/or Wednesday optional for now.

Schedule is ideal but may be slightly flexible for the right candidate. We may also be open to full-time opportunities as the role grows.

About KAYU Aesthetics

KAYU Aesthetics is a boutique medical aesthetics clinic dedicated to creating a calm, caring, and professional experience for every client.

We specialize in results-driven skin and wellness treatments, delivered in a warm, high-quality environment that blends professionalism with genuine hospitality.

About the Role

We're looking for a

Client Experience & Administrative Assistant

to join our team part-time. This is a client-facing and communication-focused position -- perfect for someone who's personable, detail-oriented, and enjoys helping others feel welcome and cared for.

You'll play an important role in both

front desk operations

and

lead follow-ups

, helping clients book appointments, feel at ease, and experience the best of KAYU from the moment they connect with us.

Key Responsibilities

Greet and check in clients warmly, creating a welcoming first impression Manage appointment bookings, confirmations, and client communications (in person, phone, text, and email) Handle payments, client records, and administrative support tasks Conduct

lead follow-up calls and outreach

to help clients schedule consultations and treatments Maintain the reception and common areas in a clean, calm, and professional condition Support the team with day-to-day operational and organizational tasks Perform other related duties or administrative tasks as required to support daily operations.

You'll Be a Great Fit If You:

Have

excellent customer service experience

(spa, retail, hospitality, clinic, or salon preferred) Are naturally

pleasant, conversational, and professional

with clients Communicate clearly and confidently -- both in person and over the phone Are

comfortable making booking calls and helping clients schedule appointments

Stay organized, detail-oriented, and calm even when multitasking Have a polished, friendly presence and genuinely care about client experience Are eager to learn, grow, and contribute to a positive team environment

Schedule

Ideally Tuesdays, Thursdays, and Saturdays

10:00 AM - 5:30 PM

Approximately

21 hours per week

to start Schedule is ideal but may be slightly flexible for the right candidate. We may also be open to full-time opportunities as the role grows.*
Applicants must have a

reliable way to commute

to and from the clinic.

Compensation

Hourly pay based on experience

Performance-based bonuses

available Staff discounts on treatments and products

Why Join Us

Supportive, professional, and team-oriented environment Opportunities for learning and growth in aesthetics and operations Perfect for

students or early-career professionals (18-24)

looking to build experience in administration, client care, and wellness Be part of a brand that values warmth, professionalism, and client trust

How to Apply

Please submit your

resume and a short note

telling us why you'd be a great fit for this role.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Part-time

Pay: $16.00-$20.00 per hour

Expected hours: 20 - 35 per week

Benefits:

Store discount
Ability to commute/relocate:

Edmonton, AB T5K 0P1: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Are you able to reliably commute to our clinic in Edmonton for each scheduled shift?
Education:

Secondary School (required)
Experience:

Customer service: 1 year (required) Front desk: 1 year (required) Administrative: 1 year (required)
Work Location: In person