Job Description

M5B 2L7 Requisition ID 2025-435171 Category Client Services/Account Management
SummaryClient Development CoordinatorAt our Company, we grow People, Brands, and Businesses! We are seeking a highly Client Development Coordinator (CDC) to support the Client Team in the management of Client business. He/she leads the administrative processes and other assigned duties including, but not limited to, preparation of Client scorecards, completion of business plans, management of promotional budgets, preparation of Client forecasts, market share analysis, product/client/customer presentations and communication to various contacts within Company and clients. The Client Development Coordinator may personally manage smaller clients.Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-OffResponsibilities:Promotions Forms Management: maintains an efficient forms management process through consistent application and training. Develops accurate and timely promotional materials. Maintains promotional materials through tracking vehicles. Ensures accurate and timely communication of promotions by maintaining updated distribution lists.
Works with customer financial software systems conduct forecasting and provide promotional input.
Administrative: supports and resolves administrative activities by maintaining communication flow and serving as a liaison to Business Managers.
Client and Customer Interaction: Articulates Company policies and procedures as they relate to doing business with Clients.
Manages the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records.
Maintains ARTS, the Retail Reporting system used by the Company, as it pertains to clients' business.Qualifications:Bachelor's Degree in Business or equivalent experience required
3-5 years of experience in an administrative, analyst or support role in a sales or marketing environment in the food or CPG business
Trade marketing, brand management or category management experience is highly desirable
Ability to work in a fast-paced environment while serving as a liaison to departments heads, managers, associates, Clients and Customers; Ability to exchange information clearly and concisely.
Excellent verbal and written communication skills.
Highly computer literate with a proficiency in Computer Software to include: MS Windows, Spreadsheet (Excel), Word-processing (Word), and advanced presentation application software (PowerPoint); SAP, Siebel, Adesso, MEI, Retail Link are an asset.The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.ResponsibilitiesThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Client Development Coordinator (CDC) supports the Client Team in the management of Client business. He/she leads the administrative processes and other assigned duties including, but not limited to, preparation of Client scorecards, completion of business plans, management of promotional budgets, preparation of Client forecasts, market share analysis, product/client/customer presentations and communication to various contacts within Company and clients. The Client Development Coordinator may personally manage smaller clients.Essential Job Duties and ResponsibilitiesPromotions Forms Management: maintains an efficient forms management process through consistent application and training. Develops accurate and timely promotional materials by inputting client information in order to create a promotional calendar. Maintains promotional materials through tracking vehicles (i.e. spreadsheets, sample inventories, quotes, and bonus tracking). Ensures accurate and timely communication of promotions by maintaining updated distribution lists.
Works with customer financial software systems conduct forecasting and provide promotional input.
Administrative: supports and resolves administrative activities by maintaining communication flow and serving as a liaison to Business Managers
Client and Customer Interaction: Articulates Company policies and procedures as they relate to doing business with Clients.
Manages the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records
Maintains ARTS, the Retail Reporting system used by the Company, as it pertains to clients' business
Updates client pricing and trade deals within the Company Genweb systemSupervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reportsTravel and/or Driving RequirementsTravel and Driving are not essential duties or functions of this jobMinimum QualificationsEducation Level: (Required): Bachelor's Degree or equivalent experienceField of Study/Area of Experience: Business3-5 years of experience in an administrative, analyst or support role in a sales or marketing environment in the food or CPG business. Trade marketing, brand management or category management experience is highly desirable.Skills, Knowledge and AbilitiesAbility to work in a fast paced environment while serving as a liaison to departments heads, managers, associates, Clients and Customers.
Ability to exchange information clearly and concisely.
Excellent verbal and written communication skills.
Highly computer literate with a proficiency in Computer Software to include: MS Windows, Spreadsheet (Excel), Word-processing (Word), and advanced presentation application software (PowerPoint).
SAP, Siebel, Adesso, MEI, Retail Link are an asset.
Ability to prioritize and work on multiple tasks with minimum supervision.
Must have strong organizational skills.
Mathematical and analytical skills needed.
Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate.Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

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