Job Description

Eclipse Financial is the leading firm in Group Benefits, Pensions, and Financial Planning in the region.

Our greatest asset is our people. Our success is shaped by the unique strengths each team member brings to the table every day. This has allowed us to excel as an organization and provide outstanding client service for over 30 years. Our people-first philosophy prioritizes the well-being of both our team and our valued clients, which in turn has cultivated continuous growth and success.

As our physical office space expands, we are welcoming a growing team. We are looking for individuals who share our values, build strong relationships, and celebrate the rewards while working for an organization fueled to provide personal and professional development.

Your Role At A Glance:

As a Client Care Specialist within Benefits & Pension, you will use your detail-oriented and task-focused skills to support our clients throughout their customer journey with us from start to finish. You will be responsible for planning, organizing, and ensuring the timely preparation and completion of client renewals and new business cases within our Group Life and Health sectors. In addition, you will manage enrollments and process changes and terminations while calculating new annual premiums and handling requests for quotes and invoicing. We will support your development through mentoring and educating you on our industry regulations and procedures so you can thrive in your new role.

Why Choose Us?:

Our ultimate value comes from our people. We empower our team with resources and training to perform their best in a modern, supportive, inclusive office setting.

What we are offering:

Attractive salary Group Life, Critical Illness, Income replacement, Health & Dental benefits Employee & Family Assistance Plan Virtual physician care for you and your dependents Matching RRSP contribution plan Monthly complimentary "me" day on top of your standard vacation time Additional paid day off on your birthday Ultramodern computers and work environment Free healthy snacks, purified water & coffee On-site parking Various staff-focused events Paid professional upskilling

Do You See Yourself In Our World?:

We believe the right candidate must balance their schedules and tasks, often working under tight deadlines. You will be liaising with our knowledgeable team, clients and insurance representatives, so using clear, concise language is necessary. You will be privy to sensitive information, so maintaining confidentiality is paramount. Possessing solid attention to detail and taking meticulous notes is a prerequisite in our fast-paced and ever-evolving industry. As you will be using these tools daily, we require you to have a working knowledge of various office equipment, computers and software in this role (including Microsoft Office Suite and Client Management Databases). Speaking concise and fluent English is essential while being bilingual in both official languages would be considered an asset. Proven work experience in an office setting as an Administrative Assistant, or in a similar role would be beneficial.

We Want To Hear From You:

Please submit both a cover letter describing why you would be a great addition to our team, along with your resume detailing your work and educational history.

Email: Vicky Comisso,
Client Care Specialist
vlc@ef.ca

Eclipse Financial

876 Riverside Dr. Timmins, ON P4N 3W2
Visit us at ef.ca

We will be treating all resumes with the strictest confidentiality. We thank everyone for their interest. However, we will only be contacting those chosen for an interview.

Job Types: Full-time, Permanent

Additional pay:

Bonus pay
Schedule:

Monday to Friday
Work Location: In person