Job Description

Client Care Representative xe2x80x93 Remote PositionAre you someone who thrives on helping others and thinking outside the box? AO Globe Life is seeking a dedicated Client Care Representative to join our dynamic remote team. In this role, youxe2x80x99ll provide exceptional support to our clientsxe2x80x94all from the comfort of your chosen workspace.If youxe2x80x99re looking for flexibility, a positive team environment, and a company that truly values its people, we want to hear from you!Position: Client Care RepresentativeAs a Client Care Representative, youxe2x80x99ll be the friendly, knowledgeable first point of contact for our clients. Whether itxe2x80x99s answering questions or helping them navigate their benefits, youxe2x80x99ll offer a seamless and compassionate experience every step of the way.This role goes beyond customer servicexe2x80x94itxe2x80x99s about creating meaningful connections and making each client feel valued and supported.What Youxe2x80x99ll Be Doing:Communicating with clients via phone, email, or video to address questions and provide guidanceDelivering a warm, personalized experience in every interactionAssisting new clients with onboarding and understanding their coverageResolving concerns with professionalism and empathyWorking with teammates to manage more complex client needsExplaining benefits clearly so clients feel confident in their choicesMaintaining detailed and accurate records in our CRM systemWhat Youxe2x80x99ll Need:Strong communication and problem-solving abilitiesFamiliarity with CRM tools, Zoom, and other digital platformsSelf-driven and dependablexe2x80x94especially while working remotelyExcellent organizational skills and attention to detailA compassionate, service-minded approachxe2x80x94you genuinely enjoy helping peopleLegal authorization to work in the U.S. or CanadaWhy Youxe2x80x99ll Love It Here:100% remote work with flexible schedulingThorough training and onboardingClear paths for growth and developmentEngaging virtual events, retreats, and travel opportunitiesA supportive, people-first cultureAccess to health and wellness resourcesNo cold callsxe2x80x94clients are pre-qualified and expecting your callxe2x9cxa8 Make a Differencexe2x80x94From AnywhereIf youxe2x80x99re passionate about helping others and want to join a team that values your contribution, wexe2x80x99d love to meet you. At AO Globe Life, your impact mattersxe2x80x94and so do you.Apply today and help us support what matters most, one client at a time.Powered by JazzHR

AO Globe Life