Job Description

Client Care Representative Remote Position
Are you someone who thrives on helping others and thinking outside the box? AO Globe Life is seeking a dedicated Client Care Representative to join our dynamic remote team. In this role, youll provide exceptional support to our clientsxe2x80x94all from the comfort of your chosen workspace.
If youre looking for flexibility, a positive team environment, and a company that truly values its people, we want to hear from you!
Position: Client Care Representative
As a Client Care Representative, youll be the friendly, knowledgeable first point of contact for our clients. Whether its answering questions or helping them navigate their benefits, youll offer a seamless and compassionate experience every step of the way.
This role goes beyond customer servicexe2x80x94its about creating meaningful connections and making each client feel valued and supported.
What Youll Be Doing:
Communicating with clients via phone, email, or video to address questions and provide guidance
Delivering a warm, personalized experience in every interaction
Assisting new clients with onboarding and understanding their coverage
Resolving concerns with professionalism and empathy
Working with teammates to manage more complex client needs
Explaining benefits clearly so clients feel confident in their choices
Maintaining detailed and accurate records in our CRM system
What Youll Need:
Strong communication and problem-solving abilities
Familiarity with CRM tools, Zoom, and other digital platforms
Self-driven and dependablexe2x80x94especially while working remotely
Excellent organizational skills and attention to detail
A compassionate, service-minded approachxe2x80x94you genuinely enjoy helping people
Legal authorization to work in the U.S. or Canada
Why Youll Love It Here:
100% remote work with flexible scheduling
Thorough training and onboarding
Clear paths for growth and development
Engaging virtual events, retreats, and travel opportunities
A supportive, people-first culture
Access to health and wellness resources
No cold callsxe2x80x94clients are pre-qualified and expecting your call
xe2x9cxa8 Make a Differencexe2x80x94From Anywhere
If youre passionate about helping others and want to join a team that values your contribution, wed love to meet you. At AO Globe Life, your impact mattersxe2x80x94and so do you.
Apply today and help us support what matters most, one client at a time.
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