Job Description

Job description

We have a fantastic career opportunity at Cobequid Animal Hospital! We are looking for an experienced and dynamic Client Care Specialist for a position at our hospital. We are a fast-paced clinic with a large client base and a fantastic team. This is a perfect opportunity to work in a challenging yet supportive environment where learning and development opportunities are endless.

Job Responsibilities

Client Care Specialist

Communicate with clients

Billing and relaying information to clients.

Ability to work with office equipment and ability to use multiple types of software programs, social media, phone, fax etc.

Provide excellent customer care

Answer phones, emails and respond to client needs

Maintain and update client records in our practice management software

Assist with patient care, when needed

Help in maintaining the cleanliness of the hospital

Other duties, as required

Job Requirements:

As our ideal candidate, you will:

Be comfortable handling animals

Have excellent communication skills

Have the ability to learn medical terminology

Be comfortable working under pressure, while keeping calm

Have a sense of good judgment

Be proactive and take initiatives to work effectively without supervision

Be able to prioritize your workload

Be flexible to work some evenings/weekends.

Have the ability to work as a team or independently

What we offer:

Friendly and supportive work environment

Continuing education allowance

Comprehensive benefit plan

Competitive compensation

Access to Animal Care Technology online training

Access to medical webinar events throughout the year by leading specialists

Opportunity to advance in your career

Commitment to the community and to helping pets in need through the Oscar Fund activities

Competitive medical and pet supply discounts

Job Types: Permanent, Full-time

Benefits:

Dental care

Employee assistance program

Extended health care

Flexible schedule

On-site parking

Paid time off

Store discount

Vision care

Schedule:

8 hour shift

Evening shift

Monday to Friday

Morning shift

Experience:

reception: 1 year (preferred)

customer service: 1 year

Job Type: Full-time

Pay: $16.00-$19.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person