Job Description

Client Care Coordinator - Part time position

Kids Physio Group - Winnipeg is seeking an energetic and experienced individual to join our pediatric physiotherapy clinic for a part-time reception position.

Title: Client Care Coordinator | 8 hours per week with the potential for increasing hours

Hours: Weekday evenings 3-7 pm and casual Saturdays.

Start date: March 3, 2025

Kids Physio Group- Winnipeg is a bright and energetic private physiotherapy clinic. We believe that babies, children and youth should have a place designed just for them- a place where they can reach their goals! We provide unique, one-on-one treatment exclusively for children (birth to 18 years). Many of our clients have chronic physical, neurological or congenital disorders. Others are young athletes, community sport participants or children with activity or growth-related injuries. We look forward to you joining our team and helping us #makephysioFUN!

As the first client point of contact at Kids Physio Group we are looking for an individual who is:

welcoming and loves working with kids; able to thrive in a collaborative, team-based environment; extremely organized and capable of multitasking; and an innovative thinker.

The Client Care Coordinator is the initial contact and communicator for the front desk at Kids Physio Group. Responsibilities include (but are not limited to) answering incoming calls and emails, supporting all forms of communication within the clinic, regulating patient flow, maintaining physiotherapist schedules, updating patient records, and supporting the Client Care Manager. There is a high emphasis on communication to ensure a seamless transition between working shifts.

Job Requirements:

High School Diploma, G.E.D. or equivalent; Superior telephone manners and strong interpersonal skills; Strong customer service orientation; Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint, as well as their Google Drive equivalents; Strong written and verbal skills to communicate with all levels of the organization and its executive team; Ability to maintain meticulous records; Excellent analytical and problem solving skills; Superior organization.
Qualifications that will give you a leg up:

Post-secondary degree in an applicable field; Experience with Jane app; Experience in managing third-party service providers; Social Media experience; First Aid skills and/ or certificates; Experience working with children.
Starting wage is $16.30 / hour

To Apply: Please fill in the application at this link

https://forms.gle/3vcYq2JmDnvuqcTR9

We will only be reviewing applications who apply through the link above.

Please note that while the role requires availability on evenings and occasional Saturdays, training sessions will be scheduled on weekdays and Saturdays.

Training will be provided to successful candidates to ensure proficiency in all aspects of the role.

Our clinic location: 210-1020 Lorimer Blvd, Winnipeg, MB, R3P 1C7

http://www.kidsphysio.ca/winnipeg/

Job Type: Part-time

Pay: From $16.30 per hour

Expected hours: 8 per week

Schedule:

4 hour shift Evening shift
Work Location: In person

Expected start date: 2025-03-03