Client Care Coordinator
Bonnyville, AB, Canada
Job Description
b'
IMPACT Health is looking for a Client Care Coordinator to join their collaborative team in Bonnyville, AB! Are YOU\xe2\x80\xa6
- A little bit of Mr. Rogers and a little bit of Sherlock Holmes?
- Willing to be the glue of a fast paced, dynamic health care team?
- A patient champion, supporter, and fact finder with a relentless drive to achieve success in administrative excellence?
- Ensure optimal patient care through friendly, enthusiastic and professional service with all patients and team members.
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns.
- Coordinate a detailed and accurate intake of information on the patient\'s first visit to the clinic.
- Register new patients in line with acceptable standards of the clinic; support patients in filling medical forms at the clinic to avoid errors and inaccurate information.
- Using electronic medical record files and coordinating the scheduling of future appointments for patients with all providers as directed.
- Ensuring optimal patient care by suggesting additional services or products as indicated, and in the patient\xe2\x80\x99s best interest.
- Collect payment at time of service and follow up on outstanding payments.
- Complete accurate clinic billing and follow up on accounts receivable as required.
- Produce accurate end of day reports.
- Other administrative tasks as assigned by the Clinic Team Manager
- Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members.
- Ability to exercise good judgement, resourceful, strong organizational skills.
- Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources.
- Remain \xe2\x80\x9ccool, calm and collected\xe2\x80\x9d in high pressure situations.
- Able to adapt to change with clinic operations to continuously learn and strive for improved Patient care.
- Self-starter with an ability to work independently and collaboratively in a team environment
- Responsible for Booking, Billing, WCB Clientele, MVA and Private Patients.
- Preferred: experience as a PTA or experience working directly with patients.
- Monday to Friday
- Weekends as needed
- Overtime pay
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2315609
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBonnyville, AB, Canada
-
EducationNot mentioned