Overview:
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.
The Client Administration function is a vital part of the firm's Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.
KPMG is looking for an Client Administration Lead/Practice Coordinator who can provide support on a range of activities to ensure a high-quality product in our Victoria, B.C.
What you will do:
The successful candidate will be able to support the administrative needs of the Tax Business Unit Leader
Understand their business needs, mitigate issues and bring solutions
Handle highly sensitive and confidential information requiring a high level of discretion
Create and distribute communications
Coordinate meetings, conference calls, video conferences, etc.
Coordinate and/or facilitate all onboarding and offboarding activities for staff, working with HR and IT on logistics
Review and monitor compliance of expense reports prior to approval
Coordinate training arrangements and monitor compliance
Act as an expert in firm policies, provide guidance/technical resource and process direction
Provide senior level administrative support to partners and/or managers
Respond to local Business Units/office queries related to Learning
Organize learning events and preparation of reports
Coordinate events pertaining to a function or sub-function.
Support People Leaders by coordinating and attending meetings, prepare meeting handouts, take minutes, highlight action items, and ensure deadlines are met
Liaise with finance to ensure proper allocation of expenses and timely submission
Assemble reports in support of annual compensation process for Practice/Office Leaders.
Coordinate meetings, conference calls, video conferences, etc.
May be a performance manager to other tax admin in your group which entails mentoring staff, setting goals, interim meetings and year end evaluations
Based in the Victoria office - this role requires a consistent in office presence
At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.
What you bring to this role:
Advanced skills with MS Office and Adobe products. In particular, Outlook, Excel, PowerPoint and Acrobat.
Proficiency to quickly learn proprietary software.
Excellent communication skills.
Strong project management skills.
Performance Management experience leading a team or supervising a team.
Good judgment and analytical skills with a focus on attention to detail.
Capable of working independently and take ownership of tasks.
Ability to quickly and smoothly adapt to changing client demands.
Minimum 5+ years administration experience.
College diploma or an equivalent combination of education and experience with an administrative assistant skill set.
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