Job Description

Admin + Client Services Lead

Full-Time | Monday to Friday | Dartmouth, NS

Sprout Therapy + Bar Jus

About Us

At

Sprout Therapy

and our sister brand

Bar Jus

, we craft premium cold-pressed juices and juice blends for both health-conscious consumers and the hospitality industry. Our mission is to deliver uncompromising quality, freshness, and service to our community -- from daily juice cleanse subscribers to bartenders and restaurants across Nova Scotia.

We are seeking a highly organized, detail-oriented and personable

Admin + Client Services Lead

to join our team. This full-time, Monday-to-Friday role is ideal for someone who thrives in a fast-paced environment and enjoys being the go-to hub for client service and administration.

Role Summary

As the

Admin + Client Services Lead

, you'll be responsible for overseeing the administrative and client-facing functions of our business. You'll coordinate orders, handle customer communications, process payments, and maintain organized systems -- supporting both our internal operations and the premium experience we promise our clients.

Key Responsibilities:

Accounts & Admin

Process daily billing, including credit card payments using a physical terminal Manage accounts receivable and accounts payable Upload supplier invoices to DEXT (our accounting system) Prepare and schedule outgoing payments Work alongside our bookkeeper to ensure accounts are accurate and up-to-date Maintain organized digital records and filing systems Keep the office workspace tidy and functional

Order Coordination & Customer Service

Answer phone calls, texts, and emails promptly and professionally Receive and process client orders daily using Shopify Prompt wholesale clients for weekly orders and ensure order cutoffs are met Communicate order details to the Production Manager, flagging special requests or priority items Provide product information and respond to inquiries from both consumers and industry clients

What We're Looking For

Strong verbal and written communication skills Exceptional organizational and time management abilities Detail-oriented, reliable, and self-motivated Comfortable with tech tools: Shopify, email, Google Drive, DEXT, Spreadsheets, etc. Previous experience in administrative support, customer service, or bookkeeping is a strong asset Experience in food, beverage, hospitality, or small business environments is a plus

Schedule & Compensation

Hours:

Monday to Friday, approx. 8:00am-5:00pm

Location:

In-person at our Dartmouth facility (107 Research Drive)

Compensation:

Competitive, based on experience

Why Join Us?

You'll be joining a small, passionate team making high-integrity, Canadian-made products with care. We work hard, support each other, and take pride in doing things right -- from the juice in the bottle to the service behind it.

To Apply

Submit your resume and a brief cover letter outlining why this role speaks to you.

Job Type: Full-time

Pay: From $41,600.00 per year

Ability to commute/relocate:

Halifax, NS B2Y 4T6: reliably commute or plan to relocate before starting work (preferred)
Language:

Fluent English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person