Job Description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.Ready to Make an impact?The Assistant Supervisor of Customer Service will ensure superior customer service by coaching and developing a friendly, well trained staff whose focus is customer service. The Assistant Supervisor provide support and leadership to all CSA's and will be responsible for all cash office functions in the absence of the Supervisor Customer Service. The ASCS actively contributes to an environment of employee and customer engagement.Here's where you'll be focusing:

• Provide customer service excellence to meet customer needs
• Supervise and provide support to CSA's
• Thoroughly understand all relevant company programs
• Adhere and implement all applicable company policies
• Balance cash according to company policies
• Identify and correct cash discrepancies
• Perform cash and administrative duties as required
• Maintain an accurate cash drawer while following company policies and procedures
• When required may be responsible for management of keys and secure lock up of store
• Adhere to and implement all applicable company standards
• Other duties as required by management

What you have to offer:

• Above average communication skills (both oral and written)
• Basic mathematical skills
• Ability to work independently in a fast paced environment
• Full knowledge of Front Store operations and programs
• Proficient use of Chainware and POS
• High school diploma
• 1 year cashier experience
• Available days, evenings, and weekends

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.